Change Manager
Change Manager
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Job Description
POSITION TITLE (ENGLISH): Change Manager
REPORTING TO: IT Program Technical Director
REPORTING LOCATION: Brussels
WORKING LOCATION: Vietnam/India/Romania/Brazil
WORKING LANGUAGE: English
NUMBER OF FTEs UNDER RESPONSIBILITY:
Job Summary: to strengthen its service team a strategic LIMS Program is looking for its Change Manager in the context of a worldwide rollout (target: more than 300 instances). The IT Change Manager is responsible for overseeing and managing the change management process within Eurofins Group for a set of Business Applications along with its underlying infrastructure. This role ensures that standardised methods and procedures are used for efficient and prompt handling of all IT changes minimising the impact of change-related incidents on service quality and improving the day-to-day operations of the organisation.
Key Responsibilities
Develop and implement IT change management strategies policies and procedures.
Coordinate and chair Change Advisory Board (CAB) meetings.
Evaluate change requests for risk impact and resource requirements.
Ensure all changes are properly documented approved scheduled and communicated.
Monitor and report on the progress of change implementation.
Collaborate with IT teams project managers and business stakeholders or representatives to ensure successful change deployment.
Maintain the change schedule/calendar and ensure minimal disruption to services and avoid conflicts.
Conduct post-implementation checks and reviews and ensure lessons learned are documented.
Ensure compliance with ITIL best practices.
Qualifications:
Bachelors degree in Information Technology Computer Science or a related field.
Proven experience in IT change management or a similar role.
Strong understanding of ITIL framework (ITIL certification preferred).
Excellent organisational communication and interpersonal skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong analytical and problem-solving abilities.
Experience with ITSM tools (ServiceNow BMC Hellix).
What We Offer:
- Opportunity to develop and scale a world class IT product for use in worldwide laboratories. Our code impacts life and makes world healthier and safer place to live.
- Be a part of an ambitious IT solutions program with an opportunity to fast-track career as a high performer.
- A launch pad into various opportunities and a chance to become part of international team of professionals.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
