Business Office Associate (456684)
Business Office Associate (456684)
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Job Description
Lex Womens Care-West Columbia
Full Time
Day Shift
Mon-Th 8-5 Fr 8-1
Consistently named best hospital Lexington Medical Center anchors an expansive health care network that includes nearly 600 physicians and advanced practice providers at nearly 80 locations across the Midlands of South Carolina making it the regions third largest employer. From general medicine and orthopaedics to oncology cardiology and neurosurgery these dedicated professionals combine the highest quality care with advanced medicine and state-of-the-art technology to help patients achieve the best possible outcomes. Its postgraduate medical education programs include family medicine and transitional year residencies.
Job Summary
Assists patients visitors providers and office staff in a courteous and friendly manner. Performs all duties efficiently and timely while maintaining a positive patient flow. Serves as an office liaison when required.
Minimum Qualifications
Minimum Education: High School Diploma or Equivalent
Minimum Years of Experience: 1 Year of Experience in a Related Field that Involves Administrative Support and Customer Service Activities
Substitutable Education & Experience (Optional): Experience can be substituted for successful completion of a Medical Office Administrative Assistant certificate program
Required Certifications/Licensure: None.
Required Training: None.
Essential Functions
- Maintains positive attitude. Has contact by phone correspondence or in person meetings with persons in other departments or outside the practice. Tact is required in all communication and the employee is responsible for harmonious relationships.
- Demonstrates the following:
- Appropriate communication of information to all ages.
i. Infant - birth to 1 year
ii. Child - 1 year through 12 years
iii. Adolescent - 13 years through 17 years
iv. Adult - 18 years through 65 years
v. Geriatric - over 65 years - Responsiveness to all patients and office staff requests.
- Performance of duties assigned by authorized personnel or as required in an emergency i.e. fire or disaster.
- Appropriate communication of information to all ages.
- Provides/Performs
- Communication
- Telephone (Answer Transfer)
- Orders/Messages - Accurate and timely relay of information
- Scheduling
- Referrals
- Appointments
- Ancillaries
- Surgeries
- Hospital Admissions
- Medical Records
- Documentation
- Forms - Chart structure
- Electronic chart maintenance
- Image files
- Faxing
- Copying
- Mail - In and Out
- Office Operations
- Enter/Verify/Correct patient demographics and insurance information
- Obtain necessary signatures and consents as appropriate
- Post charges/payments
- Collect payment for office visits
- Daily updates
- Deposits
- Maintain cash drawer
- Screening and collecting unpaid balances
- Financial counseling when needed
- Work accounts receivable
- Precertification/Authorization
- Communication
- Operation of and responsibility for equipment (including but not limited to routine maintenance ordering of supplies log sheets and cleaning)
- General Office Equipment i.e. fax machine copier etc.
Duties & Responsibilities
- In-service/Education
a. Department Orientation
b. Annual Training - Clerical log sheets/auditsa. Samplesb. Equipment
- Other
- Coding
- E&M/basic visits
- Office procedures/complex visits
- Surgeries
- Hospital Services
- Correspondence
- Statistical reports
- Accounts payable
- Payroll
- Chaperone
- Provides support and guidance for clerical policies and procedures
- Coding
- All other duties as assigned
We are committed to offering quality cost-effective benefits choices for our employees and their families:
- Day ONE medical dental and life insurance benefits
- Health care and dependent care flexible spending accounts (FSAs)
- Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
- Employer paid life insurance equal to 1x salary
- Employee may elect supplemental life insurance with low cost premiums up to 3x salary
- Adoption assistance
- LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
- Tuition reimbursement
- Student loan forgiveness
Equal Opportunity Employer
It is the policy of LMC to provide equal opportunity of employment for all individuals and to remain compliant with applicable state and federal laws and regulations. LMC strives to provide a discrimination-free environment and to recruit select on-board and employ all employees without regard to race color religion sex age disability national origin veteran status or pregnancy childbirth or related medical conditions including but not limited to lactation. LMC endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employees desires and abilities and the hospitals needs.
Required Experience:
IC
Employment Type
Full-Time
