Franchise Operations Coordinator (42720)
Franchise Operations Coordinator (42720)
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Job Description
FRESH. FORWARD. FLOWERS.
Flowers Foods Inc. (NYSE:FLO) is not just about baking; its about crafting moments of joy with every delicious bite. With 2024 sales of $5.1 billion and as one of the leading producers of packaged bakery goods in the United States Flowers Foods brings passion to the table. From the wholesome goodness of Natures Own and Wonder to the bold and artisanal flavors of Daves Killer Bread the rustic goodness of Canyon Bakehouse and the sweet delights of Tastykake each product is a celebration of taste and quality. Beyond the oven Flowers Foods fosters a culture that values and reflectsHonesty & Integrity Respect & Inclusion Sustainability Passion and a commitment to innovation and a recipe for success Flowers Foods is more than a bakery its a delightful journey into the heart of flavor and community.
Full-time employees are offered the following benefits:
- Comprehensive health and medical benefits
- 401(k) Retirement savings plan
- Professional growth and leadership training
- Paid vacation holidays and parental leave
Benefits may vary depending on your work location.
Bringing Home the Dough
The Franchise Operations Coordinator serves as the divisional point of contact for the Companys Independent Distributor Franchisee (Franchisee) as it relates to business non-sales related needs.
The position is responsible for maintaining close contact (TEAMS/e-mail/phone) with Franchisees to ensure they are receiving the proper communication information and tools to support their businesses. Secondarily they will support the divisional sales team with all Franchisee related business.
The Franchise Operations Coordinator supports Franchisees in matters pertaining to ordering distribution sales transportation handling and merchandising of products to ensure timely consumer and retail access to fresh quality product (also known as Brand Standards) and maximizing territory sales and exploring business opportunities.
The position works closely with Sales Enablement partners and supports general workshops as needed but their primary focus will be on supporting the day-to-day business needs of Franchisees. Franchise Operations Coordinators will maintain close contact with the Communications Specialist to ensure that communications processes are as effective as possible.
Position requires demonstration of competency for all on-the-job activities that may have a direct or indirect effect on Franchisees.
Salary of $100k to $110k
Rising to the Challenge: Position Responsibilities
Serve as the divisional point of contact for business non-sales issues related to Franchisees
Engage in Franchisee contract administration
Review business plans collected by deal coordinator leveraging for effective interviews and making further approval process decisions
Advise and assist Sales Enablement leadership and the legal department in handling contractual issues
Establish and maintain positive relationships with Franchisees
Act as the divisional liaison between the Company and Franchisees relating to non-sales topics
Work closely with Sales Enablement communications team to ensure that Franchisee are receiving the proper support through effective communication flow
Partner with Sales Enablement leadership to uncover open territory inventory management and targeted distribution opportunities
Assist Legal in responding to claims filed by Franchisees
Support Sales Enablement with general transactional tasks; escalate to the Vice-President of Franchise Operations and Vice-President of Franchise and Brand Standards as needed (contract breach new territory purchase market conversions)
Work with Sales Enablement department to support development programs sales tools and analytics for the Franchisees Help develop new systems and processes to support Franchisees in the marketplace
Enhance the Companys communications with Franchisees to foster a more robust partnership
Communicate business goals and assign specific objectives to stay focused on key business metrics
Analyze results achieved against objectives and initiate action to optimize performance
Provide periodic status updates on business activities and development to executive team and communicate opportunities for growth
Practice and comply with all Company policies and procedures (EEO Harassment Safety Sarbanes Oxley etc.)
Perform other duties deemed by management to be an integral part of the job including but not limited to fulfillment of work schedules adherence to attendance policies and other applicable operating rules policies and procedures
Knead to Know: Preferred Qualifications
Minimum of 3 years relevant experience in General Management
Proven track record of operational and organizational skills required
Additional Ingredients: Essential Job Requirements
- Bachelors degree preferred.
We offer a competitive salary and an excellent total rewards package. Please reply by 6/2/2025. Interested job seekers who successfully complete the series of pre-screening questions and who appear to possess the basic qualifications for this position may be contacted for a telephone interview.
EEO Statement
Flowers is an Equal Opportunity Employer. Flowers encourages all qualified candidates to apply regardless of race color religion gender gender identity or expression sexual orientation national origin age veteran status disability status or people of any other characteristic protected by state or federal law. The job description above outlines the general nature and level of work expected from employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications for this position. Equivalent combination of education experience and skills may supplement above minimum job requirements.
If you need assistance with submitting your resume due to a medical condition or disability please send an e-mail to Melissa Hughes at or.
Required Experience:
IC
Employment Type
Full Time
