Customer Service/Order Entry Position
Customer Service/Order Entry Position
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USD 18 - 18
1 Vacancy
Job Description
Order Entry / Customer Service Representative
Company Description
For over 25 years Walkenhorsts has made it possible to send packages to inmates incarcerated in correctional facilities. We serve inmates and their families and friends across the nation. We are committed to quality service selection and complete satisfaction. We are family-owned and operated.
Job Description
Summary of major responsibilities.
- Answering incoming customer phone calls
- Processing orders over the phone and by mail
- Data entry.
Job Duties/Responsibilities include but are not limited to.
- Respond to the needs of customers and provide personalized service
- Manage & update customer databases
- Identify customers needs clarify information research every issue and provide solutions and/or alternatives.
- Manage large amounts of inbound calls in a timely manner
- Office-related duties such as making copies and scanning documents
Qualifications include.
- Organizational skills
- Basic computer skills
- Excellent customer service
- Strong verbal communication skills along with active listening
Job Type: Full-time Hourly Position
- Hours are Monday- Friday
- 9 am-6 pm (with one-half day)
- 9 am-1 pm on scheduled Saturdays.
- Typical work week is 40 hours.
Compensation
- Hourly compensation
- Overtime Opportunities
- Monthly Incentive Opportunity
- Provided Benefits:
- Health Insurance
- Paid Holidays
- Paid Time Off
- 401K
- Free Snacks & Products
- Working with a fantastic team of people
If you are interested in this position or any other we have to offer please apply here or on our website at Job Listings - Walkenhorsts Jobs (). You may also drop off your resume in person at 445 Ingenuity Ave Sparks NV 89441 from 6 am - 6 pm.
Employment Type
Full-Time
