Global AWS Alliance GTM Director
Global AWS Alliance GTM Director
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 206000 - 308000
1 Vacancy
Job Description
Job Description
Position Overview
Zendesks ambition is to be the leading channel partner for Amazon Connect and to accelerate Zendesks business through co-selling AWS Marketplace joint sales plays and pipeline generation programs with AWS. This role will be critical for the growth plans that Zendesk has and so will have aggressive KPI targets in terms of co-sell business and pipeline growth with AWS and high visibility across the Zendesk executive leadership team. They will build strong relationships with AWS global partner sales and Industry leaders and be ever present at global AWS offices and events.
Key Responsibilities:
AWS GTM Strategy & Management:
Determine areas of priority focus (segment industry regions countries etc.) to build engagement with AWS field leadership and their teams
Develop and execute WW GTM plan with AWS
Recruit and manage a team of AWS Alliance Managers across all regions
Contact Center - Raise awareness of Zendesk for Contact Center with AWS leadership
Global Sales: Excellence in co-selling
Develop a worldwide framework to scale co-selling with AWS including metrics for success and recommended sales comp strategy for Zendesk AEs Alliance managers SPIFF programs to drive co-sell engagement with AWS
Develop materials tools and enablement required at both AWS and Zendesk
Global Industries: Industry focus and messaging
Work with Zendesk industry leaders to develop AWS specific messaging
Identify joint industries of focus and develop worldwide plan to win together
Build close engagement with AWS global leaders of priority industries
Marketing: WW AWS marketing strategy and execution
Work with AWS and Zendesk global/regional marketing leaders to identify plan and execute joint campaigns and events to generate pipeline and raise awareness in the AWS field
Requirements:
BA BS (or equivalent work experience) MBA preferred or equivalent military experience required
10 years experience in Alliance GTM Leadership preferably working at or with a cloud service provider such as AWS; 7 years in global role preferred
Experience demonstrating the relevant skills for the role including managing a global complex strategic alliance
Proven track record for successfully growing business through a strategic alliance with AWS
Established relationships with global leaders within AWS and deep experience in navigating the AWS organisation and programs
Industry knowledge of Cloud Service Provider (AWS) strategy and roadmap required
Experience applying scale to an existing alliance. Youll be the person to determine how we should be growing with AWS globally.
Having worked with AWS is mandatory. Preference for having worked at AWS previously.
You are a quick autonomous operator and strategic thinker with a bias for execution and results driven
Organized and focused to track the multiple workstreams and drive them to successful execution
You take initiative when you see work that needs to be done
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person at one of our many Zendesk offices around the world to connect collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please send an e-mail to with your specific accommodation request.
Required Experience:
Exec
Employment Type
Full-Time
