Director/Vice President of Operations Southeast Territory
Director/Vice President of Operations Southeast Territory
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1 Vacancy
Job Description
Director/Vice President of Operations Southeast Territory
Location: Southeast U.S. Full-Time On-Site
About the Company:
Our client is a national leader in turnkey kitchen and bath solutions supporting residential and multifamily builders with high-quality cabinetry countertops and surface products. With a reputation for on-time delivery exceptional customer service and operational excellence they serve some of the largest names in the building industry across the United States.
Position Overview:
Our client is seeking a dynamic and experienced Director or Vice President of Operations to lead their Southeast territory. This key executive will oversee a team of 8 operational leaders and will be accountable for the seamless execution of kitchen and bath installations including cabinets countertops flooring and hardware across multiple markets. The ideal candidate has a proven background in turnkey project execution and a passion for leading high-performing teams in a fast-paced service-oriented environment.
Key Responsibilities:
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Territory Leadership:
Lead all operations across the Southeast region ensuring exceptional execution of projects from order to install. -
Project Oversight:
Ensure all projects are completed on time on budget and with a strong focus on safety quality and customer satisfaction. -
Team Development:
Coach and lead 8 department leaders across installation logistics scheduling and service teams. Build a culture of accountability collaboration and results. -
Operational Strategy:
Develop and execute scalable processes that improve efficiency reduce costs and enhance service delivery across departments. -
Client Relationship Management:
Serve as a key contact for large builder clients in the region. Ensure consistent communication and service that meets or exceeds expectations. -
Budget and KPI Management:
Own the regional P&L. Monitor performance metrics and drive improvements in productivity cost control and customer experience. -
Continuous Improvement:
Lead initiatives in process optimization safety programs and quality assurance to ensure best-in-class performance.
What Were Looking For:
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Experience:
10 years of progressive leadership experience including a strong track record overseeing turnkey kitchen and bath installations (cabinets countertops flooring and hardware). -
Leadership:
Proven ability to lead large multi-market teams with strong coaching communication and performance management skills. -
Operational Acumen:
Deep understanding of project-based operations including scheduling field management installation logistics and service. -
Safety & Quality Focused:
Strong knowledge of job site safety standards and a commitment to high-quality timely project delivery. -
Builder/Construction Industry Experience:
Background in new home construction or building materials industries preferred. Experience interfacing with builders is a plus. -
Tech-Savvy:
Proficiency with operations software ERP systems and data-driven decision-making tools.
Employment Type
Full-time
