Direct Sales Support
Direct Sales Support
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Job Description
Direct Sales Support - Salary 25500
Are you someone who loves helping customers enjoys a challenge and prides yourself on your communication skills
Whether youre a recent graduate a parent looking to return to work or exploring a career change wed love to hear from you! If youre passionate about customer service and believe in treating people well to succeed we have the perfect role for you within our Sales Support Team.
A bit about the job:
This is a fantastic entry-level opportunity to join our growing Direct Health Team based in Eastleigh. Youll be part of the Private Medical Insurance Customer Retention and Service Team responsible for providing outstanding service via phone live chat and email. As you develop in the role youll gain valuable knowledge take on more responsibilities and even achieve accreditation that allows you to make recommendations to customers. This is a dynamic role where youll listen identify customer needs and ensure their concerns are addressed.
Skills and experience were looking for:
Excellent communication skills both verbal and written.
Drive and ambition to progress ability to work independently.
Strong time management and prioritisation skills.
Ability to handle difficult customer conversations with empathy.
Call-handling or complaints handling experience is a plus but not essential.
What youll get for this role:
Our purpose - with you today for a better tomorrow is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
Starting salary of 25500
Bonus opportunity - 6% (A & B grade) of annual salary - actual amount depends on your performance and Avivas.
Generous pension scheme - Aviva will contribute up to 14% depending on what you put in.
25 days holiday plus bank holidays and you can choose to buy or sell up to 5 days
Make your money go further - Up to 40% discount on Aviva products and other retailer discounts
Up to 1200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
Brilliantly supportive policies including parental and carers leave
Flexible benefits to suit you including sustainability options such as cycle to work
Make a difference be part of our Aviva Communities and use your 3 paid volunteering days to help others
We take your wellbeing seriously with lots of support and tools
Aviva is for everyone:
We flex locations hours and working patterns to suit our customers business and you. Most of our people are smart working spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues.
To find out more about working at Aviva take a look here
We interview every disabled applicant who meets the minimum criteria for the job. Once youve applied please send us an email stating that you have a disclosed disability and well interview you.
Wed love it if you could submit your application online. If you require an alternative method of applying please send an email to .
Employment Type
Full Time
