Principal Consultant (8995)

About Us

Rizing a Wipro Company is a global system integrator that uses SAP solutions to help customers assess physical equipment prevent unexpected downtime improve asset lifespan and get high-quality cost insights. Rizing services customers in many asset-intensive industries including Utilities Oil & Gas Chemicals Transportation Mining Government Manufacturing and Construction.

Description

Leads the client business through all aspects and phases of SAP implementation. Uses in depth knowledge of SAP best practices industry standards and systems expertise to determine best options for client implementation. Identifies strategic and long-term solutions. May frequently supervise Consultants Senior Consultants other Principal Consultants and external contractors for the duration of a specified project.

Essential Functions

• Functions as a team leader or supervisor analyzing clients business and technical requirements in order to deliver successful implementation.
• Develops and maintains client relationships and collaborative team environments with internal colleagues and client business/IT staff.
• Leads initial process to capture business requirements system design recommendations and prototyping including potential solution options.
• Completes design documentation and defines implementation strategies to include outlining short-term and long-term options for clients.
• Completes project planning and scoping activities to ensure successful implementation including projecting costs and deliverables resource planning and utilization charge management and user support.
• Completes system set-up and configuration to ensure functional/technical design specifications to address client requirements.
• Supervises test development completes test designs and conducts system testing to ensure effective test execution strategy for project.
• Identifies and resolves issues stemming from configuration and identified through testing.
• Develops training materials identifies delivery strategy and facilitates training for end users to ensure client satisfaction and successful end user adoption.
• Directs final system set up and cut over resolving any outstanding exception items or issues.
• Completes travel planning and logistics project tracking project status updates tracking time and expenses and ensuring adherence to project budget.
• Works with Developers Business Development Professional Services Management and other Rizing resources to provide pre-sales assistance and accurate Statement of Work preparation.
• Provides training coaching and mentoring to other consultants and client contacts.
• Completes continuing education activities to attain and maintain professional certifications.
• Performs other duties as assigned.

Key Responsibilities

Client Delivery General

• Manage your own consulting workload.
• Ensure meaningful and relevant lines of communication are open with the client at all levels.
• Assist in embedding and making sustainable the newly implemented System Integration Processes and associated Business Systems.
• Work to ensure that customers needs and concerns are understood met and are dealt with appropriately.
• Work to ensure considerable focus is given to the people and change aspects of Process and Systems improvement.
• Work as directed to ensure consistency of approach process and performance across all clients.
• Assist in identifying qualifying and delivering business process and systems improvements.
• Support the implementation of Business Process Improvement to our clients.
• Focus on ensuring quality results are achieved for our clients.

Client Management

• Identify and develop relationships with key client personnel.
• Assist to identify and deliver possibilities for new consulting projects within the client.
• Assist in identifying opportunities to increase consultant numbers within existing projects.
• Assist to identify opportunities to increase contract duration within existing projects.

Key Responsibilities (Cont)

Quality Management

• Actively participate in and implement systems and processes to achieve excellence in service delivery and development.
• Refine systems and processes to identify and realise continuous improvement.
• Develop a customer focused approach to service delivery and development.

Working with Client and Colleagues

• Ask questions to understand:
• the clients business objectives and key measures.
• what the client needs and wants to meet their business objectives it may not be what they are asking for.
• Build rapport based on honesty and integrity with the client.
• Provide information and educate the client so they know what to expect.
• Work with the client and focus on finding ways to add value to their business by helping them to increase their capability or operational effectiveness.
• Follow-up on requests in a timely manner.
• Ask for feedback early and often.
• Deal with team issues in private as soon as possible with support.
• Network across and outside your area of expertise.

Key Responsibilities (Cont)

Provide Business Value and Expand Relationships

• Manage clients to meet theirs and your deadline.
• Constantly look for ways Rizing can add value to the client.
• Be mindful about managing commercial aspects of the relationship.

Setting and Managing Expectations

• Determine and agree on next steps and deliverables.
• Set up performance measures and milestones.
• Activities and deliverables have a defined scope and schedule.
• Communicate issues or changes that put commitments at risk as soon as possible.
• Provide formal and informal updates on progress early and often.

Analysing Needs

• Develop an understanding of your clients business key objectives and measures.
• Collect data: Interview Observe Research.
• Interpret results using your expertise.
• Provide options with explanations to facilitate informed decisions.
• Provide qualified recommendations.

Key Responsibilities (Cont)

Planning and Managing Work

• Identify implementation activities and deliverables.
• Plan activities timetables and resources accurately.
• Clearly identify roles and responsibilities.
• Calculate return on investment for the client.
• Manage the project to meet your plan and adjust as needed.

Open Lines of Communication

• Pass on information in a manner that is interesting and easy to absorb.
• Provide status reports and updates regularly.
• Present complete findings or ideas - in writing and in person.
• Take opportunities to help others learn.

Dealing with Difficult Situations

• Seek immediate support from project director or manager before a situation escalates.
• Update on the client on issues and how they are being handled.
• Help the client to understand challenges or issues and provide options for addressing them effectively.
• Seek to understand through questions why a client may be resisting ideas or options.

Required Experience

• Design and optimize SAP EAM master data structures including equipment functional locations and hierarchy relationships ensuring alignment with organizational asset management strategies.
• Lead end-to-end design for EAM master data focusing on asset structures to support maintenance planning reliability and lifecycle management.
• Define and implement governance frameworks for master data quality including standards for asset classification naming conventions and data ownership across business units.
• Oversee data migration and harmonization of asset structures during SAP implementation ensuring consistency and integrity across multiple systems and geographies.
• Collaborate with cross-functional teams (maintenance engineering IT compliance) to integrate asset structures with other SAP modules such as MM FI and PS for seamless data flow and operational efficiency.
• Relevant experience with technology platforms and key integration points.

Required Qualifications

• Bachelors degree in business Computer Science Information Systems or equivalent experience in a related field.
• 10 years SAP implementation and industry experience comprising at least 5 years configuration experience including requirements gathering system design training and change management.
• SAP accredited certifications in respective functional area.

Desired Qualifications and Experience

• Masters degree in information technology or business studies.
• Experience in medium-to-large-scale industries such as utilities oil & gas aerospace & defense or transportation.
• Career certifications as applicable (e.g. PMP ITAM / CAMP CRISC Six Sigma).

Knowledge Skills and Abilities (KSAs)

• Expert knowledge of SAP best practices.
• Advanced knowledge of business processes and procedures.
• Advanced knowledge of data migration tools and methods.
• Advanced proficiency in Microsoft Office Suite programs.
• Ability to attentively listen and effectively communicate in oral and written format with clients.
• Ability to build relationships effectively articulating ideas to various audiences creating and delivering presentations facilitating focus groups and workshops.
• Ability to assess and assist clients with existing systems and optimize their solutions using existing knowledge of system functionality and best practice recommendations.
• Ability to build and scope a project plan and oversee successful completion.
• Ability to work collaboratively as part of a diverse project team deploying the features and functions of SAP products as outlined in the Statement of Work.
• Ability to work independently with minimal supervision.
• Ability to analyze and solve complex problems with the ability to implement resolutions.
• Ability to think in abstracts and logically diligently asking probing questions and recommending solutions.
• Ability to establish and manage multiple priorities and meet tight deadlines with attention to detail and strong organizational skills.

EEO Statement

Rizing is committed to providing a workplace free from discrimination or harassment. We expect every member of the Rizing family to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Decisions related to hiring compensating training evaluating performance or terminating are made fairly and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.