Admissions Shift Lead
Admissions Shift Lead
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1 Vacancy
Job Description
What youll bring to the team
Admissions Shift Lead
LEGOLAND Discovery Center & SEA LIFE San Antonio
849 E Commerce Street Space 691
San Antonio TX 78205
$15.00/hour
Become the Lead Wizard of Guest Service at San Antonios BRICKTASTIC hotspot!
Do you dream of spreading smiles creating unforgettable memories and working where fun is part of the job description As the Admissions Shift Lead youll play a key role in bringing joy to guests at both LEGOLAND Discovery Center and SEA LIFE San Antoniowhere LEGO magic meets ocean wonders
Qualifications & Experience
What Youll Do:
Support the Admissions Manager by leading the team to deliver memorable guest experiences.
Motivate and coach team members to exceed guest service standards and drive sales.
Share feedback and suggest improvements to enhance the guest journey.
Collaborate on incentives that inspire team spirit and reward top performance.
Monitor KPIs and mystery visit scores to help us hit our goals.
Assist in training team members on guest service up-selling and attraction knowledge.
Lead with enthusiasm positivity and the Merlin Magic in every interaction.
Ensure admissions areas are clean welcoming and fully operational throughout the day.
Promote a safe and secure environment for both guests and team members.
About You:
Natural leader with confidence energy and approachability.
Outgoing personality who thrives in a fun fast-paced atmosphere.
Excellent communicator and motivator.
Experience handling payments and POS systems.
Ability to juggle multiple tasks and stay organized.
Comfortable interacting with guests in a lively high-energy environment.
Previous supervisory experience in hospitality tourism or entertainment is a plus!
Role Requirements:
Able to work up to 40 hours per week including weekends holidays and Spring Break.
Comfortable standing and walking for long periods.
Willing to use cleaning supplies and maintain attraction readiness.
Work indoors with temperature variations from cool to warm.
Able to lift up to 30 lbs occasionally.
Must be at least 16 years old.
The Perks:
Competitive pay & benefits (medical dental vision life insurance 401(k) match)
FREE admission for you and your family to all Merlin attractions
Be part of a global growing organization with opportunities for advancement
A supportive inclusive and magical workplace where Everyone Matters
Diversity & Inclusion at Merlin
We believe in building a workplace that reflects the vibrant diversity of our guests. Be yourself grow with us and help create a world where fun has no limits. If you need accommodations during the hiring process were here to support you. Contact us at .
Apply today and help us build fun that lasts a lifetime!
Benefits
Benefits of Joining Merlin Entertainments!
Excellent Health Care Options: Comprehensive medical dental and vision coverage.
Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!
Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
Recognition Programs and Rewards: Celebrate your achievements and hard work!
401(k) Program: Save for the future with company matching contributions.
Tuition Reimbursement Programs: Get support for further education and career growth.
Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!
Ready to be a part of the magic Apply today and start your adventure with Merlin Entertainments!
Pay Range
Employment Type
Full-Time
