Product Manager, DX GenAI Delivery
Product Manager, DX GenAI Delivery
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Job Description
Job Description:
The Digital Experiences department and function from Digital Technologies Mars Global Services (MGS) lead the digital growth and digitalization efforts as a shared services group within Mars Incorporated to all our segments.
Digital Experiences thrives to ensure all experiences (web mobile conversational spatial/immersive and GenAI) across our digital channels whereas Associates (B2E) suppliers/customers (B2B) or consumers (B2C) commerce or not meet external regulations and internal policies standards and guidelines. Digital Experiences also provides the enterprise core central shared technologies capabilities and services to power these experiences and empower Associates from design to development deployment operations and actionable insights topped with learning & development resources.
Within Mars as GenAI technology transitions from experimentation to scalable enterprise value solving many business problems there is a critical need for focused product leadership to translate business needs into tangible GenAI-powered solutions within the enterprise platform. The Product Manager DX GenAI Delivery plays a vital role in accelerating the deployment of high-impact use casessuch as AI-powered applications and agentson approved Mars AI Platforms. This role ensures that GenAI aligns with Responsible AI governance ethical standards and platform capabilities.
By orchestrating cross-functional teams managing delivery pipelines and continuously prioritizing based on business value this role bridges the gap between platform potential and business outcomes. Without a dedicated product leader organizations risk fragmented execution inconsistent user experiences and delayed time-to-value for GenAI investments. This role is essential to scale GenAI delivery across the enterprise ensuring Mars delivers responsible impactful and measurable digital transformation through AI.
What are we looking for
- 7 years of experience in digital product management with at least 2 years delivering AI ML or GenAI solutions in an enterprise environment
- Proven track record of managing the end-to-end product lifecyclefrom ideation through launch and optimizationpreferably in complex matrixed organizations
- Strong understanding of GenAI concepts including LLMs AI agents prompt engineering and platform capabilities (e.g. Azure AI Foundry Google Vertex AI)
- Experience working with cross-functional teams including engineering data science design and business stakeholders
- Demonstrated ability to prioritize a dynamic backlog define roadmaps and deliver value-focused outcomes under tight timelines
- Familiarity with cloud-based platforms and enterprise AI infrastructure (e.g. Azure GCP AWS)
- Comfortable navigating AI governance legal and compliance frameworks while delivering innovative solutions
- Strong communication facilitation and stakeholder engagement skills
- Data-driven mindset with experience defining success metrics tracking KPIs and applying user insights to optimize products
- Experience with user-centric delivery approaches such as agile lean startup and iterative prototyping
Key Mars Leadership Competencies:
- Functional/Technical Skills
- Business Insight
- Communicates Effectively
- Customer Focus
- Manages Complexity
- Optimizes Work Processes
- Drive for Results
Key Functional Competencies & Technical Skills:
- Stakeholder Relationship Mgt (Advanced)
- Agile Methodology Development (Advanced)
- User Centricity (Essential)
- Supplier Relationship Management (Essential)
What will be your key responsibilities
- Use Case Delivery Leadership: Own the end-to-end delivery of GenAI use casesincluding applications agents and copilotsbuilt on Mars-approved GenAI platforms ensuring timely value-driven execution across business segments.
- Product Lifecycle Management: Manage the full product lifecycle for GenAI solutions from ideation and prioritization to deployment and iteration ensuring alignment with business goals and platform capabilities.
- Cross-Functional Orchestration: Partner with business stakeholders data science teams developers and platform operations to translate user needs into scalable governed GenAI products.
- Backlog & Roadmap Ownership: Maintain and groom a dynamic backlog of GenAI use cases continuously prioritizing based on strategic value feasibility and alignment with enterprise AI governance.
- Stakeholder Engagement & Communication: Serve as the single point of contact for business segments enterprise and corporate teams regarding the delivery status roadmap and adoption strategy for GenAI-powered solutions.
- Governance & Compliance Alignment: Ensure all GenAI use cases meet standards for Responsible AI data privacy and ethical deployment in collaboration with the GenAI COE Enterprise Architecture Digital Assurance Legal and Data Privacy teams.
- User Experience & Adoption Focus: Champion intuitive impactful user experiences by integrating feedback loops piloting solutions with target users and driving change management to encourage adoption.
- Platform Enablement & Fit: Collaborate with platform teams (e.g. Mars AI Experiences Azure AI Foundry Google Vertex AI) to ensure GenAI use cases leverage appropriate infrastructure APIs models and capabilities for optimal performance.
- Impact Tracking & Optimization: Define success metrics for each GenAI deployment track performance against KPIs and lead continuous improvement based on insights and user feedback.
- Innovation & Scaling: Identify opportunities to scale successful use cases templatize reusable components and drive a repeatable model for GenAI delivery across Mars.
What can you expect from Mars
- Work with diverse and talented Associates all guided by the Five Principles.
- Join a purpose driven company where were striving to build the world we want tomorrow today.
- Best-in-class learning and development support from day one including access to our in-house Mars University.
- An industry competitive salary and benefits package including company bonus.
Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status protected veteran status or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability it is available upon request. The company is pleased to provide such assistance and no applicant will be penalized as a result of such a request.
Required Experience:
IC
Employment Type
Full-Time
