Commercial Customer Service Supervisor
Commercial Customer Service Supervisor
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Salary Not Disclosed
1 Vacancy
Job Description
Is this job for you
Do you have experience leading a team
Do you believe in putting the customer first
Do you love to solve problems and create solutions
The Brick is actively seeking to expand our service team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous commercial division!
Responsibilities
- Lead a team of Commercial Customer Care Associates
- Coordinate service calls for furniture and appliances
- Respond to customer inquiries and offer solutions
- Process sales order confirmations for builders and large contracts
- Co-ordinate product reservations and deliveries for large contracts
- Organizing builder/special project deliveries
- Consistently follow up with customers on the progress of customer service related issues
- Other duties as assigned periodically
Qualifications
- High school diploma or equivalent
- Minimum 5 years customer service or sales experience
- Excellent telephone manner
- Excellent verbal and written communication skills
- Strong working knowledge of MS Office programs
- Creative problem solving skills
- A positive and enthusiastic attitude
Why The Brick
- A flexible and comprehensive benefits package including Health Dental and Paramedical Services for you and your family
- Competitive remuneration package that will commensurate with experience
- Career progression potential with plenty of access to ongoing personal and professional development
- Employee discounts
- A dynamic environment to showcase your leadership talents.
If youd like to apply for this role please contact our recruitment team at
Attach your CV and tell us why you would be a great fit at The Brick!
The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment application and selection process. If you require an accommodation at any stage of the process please let the hiring manager know or reach out to
Required Experience:
Manager
Employment Type
Full-Time
