Team Lead - Carrier Collections
Team Lead - Carrier Collections
Posted on :
01-06-2025
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1 Vacancy
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Job Description
Description
Key Relationships/Key Customer External: Customer Internal : Service Assurance Dispute resolution Billing Sales Relationship Managers Span of control: Geographic : South ( Bangalore- Base Location TN KL AP TS)- PAN India Carrier Customer may also be allocated No. of reports (direct & indirect)- if any : Why position exists For Effective Followup reconciliation and Collections on receivables of Carrier Customers billed dues Job Responsibilities Submission of Invoices and follow up with customer to recover dues within defined payment terms Submission of SOA to customer and obtain balance confirmation on periodic basis Timely capturing and addressing customer issue on Time to ensure timely resolution Account Level Tracking of Outstanding & Receivable to enable any requirement of reconciliation with customer Closure of customers billing issues through Cross functional support Key Result Areas Ensure to Achieve Collections targets Ensure to Achieve Bad debt targets Ensure to Achieve Bad Liquidation of Credit Balance targets Necessary Preferred Skills/ Capabilities and competencies Good Communication Skills Telecommunication Industry Work Experience Collection/Dispute resolution Background Udnerstanding of Telecom Products/ Kenan Billing system MS Office Collection for Enterprise Segments Qualification Bachelors Degree Post Graduate in Commerce/MBA Overall Work Experience 2-3 Years 5 Years Age (Optional) 25-32 Years Essential Requirement Collection Experience Behavioural Attributes Communication Conflict resolution Prefered Industry Telecommunications
Employment Type
Full-Time
Key Skills
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