Administrative Assistant - Compliance & Revenue Division (Toll Road)
Administrative Assistant - Compliance & Revenue Division (Toll Road)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
USD 43326 - 64708
1 Vacancy
Job Description
Position Description
Under general supervision the Administrative Assistant supports the collection of unpaid toll road balances through various clerical and public-facing duties. Individuals in this role will be responsible for assisting with administrative hearings held multiple times a week meeting with the public to accept payments and provide account information preparing reports updating case databases and managing both physical and digital records. Additional responsibilities include generating and printing certified mail tracking numbers and barcodes handling incoming records from courts and agencies and coordinating mailings related to legal proceedings.
The Administrative Assistant is expected to possess strong organizational skills attention to detail and the ability to communicate effectively with both internal staff and the publicDuties and Responsibilities:
- Administrative HearingSupport: Provides support for in-person and virtual Administrative Hearings held three (3) to four (4) times per week.
- Administrative Tasks:Performs various administrative tasks which include answering the phone resolving escalations and updating spreadsheets and databases with relevant notes. Reviews the digital and physical collection of letters and other types of documents. Generates and prints mailing tracking numbers and CMRRR bar codes.
- Document Preparation:Drafts prints and mails documents and exhibits for use in lawsuits administrative hearings and related correspondence efforts.
- Tracking & Reporting:Prepares periodic reports and enters information into database systems and spreadsheets to track cases and mailings for several hundred active accounts.
- Payment Processing: Meets with members of the public in person to accept payments and provide information and clarity regarding outstanding balances.
- Records Management:Picks up citations from courts requests and receives physical and digital records from governmental agencies and organizes the records.
Other Duties:
This Job Description is not intended to be an exhaustive list of all activities duties or responsibilities required of the employee in this position. Management may assign or reassign duties and responsibilities at any time.
Harris County is an Equal Opportunity Employer
you need special services or accommodations please call or email .
This position is subject to a criminal history check. Only relevant convictions will be considered and even when considered may not automatically disqualify the candidate.Requirements
Supporting Job Application Documents:
Applicants should provide a cover letter resume and three (3) professional references with their application.
Education and Experience Requirements:
- High School Diploma or G.E.D. equivalent from an accredited educational institution.
Two (2)years of clerical or administrative experience.
Knowledge Skills and Abilities:
- Knowledge of effective communication techniques for engaging with the public responding to inquiries and processing payments both in-person and virtually.
- Proficiency with technology and legal tools such as Microsoft Office 365 Westlaw and PDF software.
- Ability to prepare a wide range of legal documents reports and correspondence with accuracy and clarity ensuring compliance with established standards and procedures.
- Ability to organize and prioritize assignments to meet deadlines and goals and efficiently handle a very large caseload ensuring each case is managed and tracked appropriately.
- Ability to self-motivate/initiate and implement a high degree of quality control.
- Ability to manage highly confidential and sensitive information.
- Ability to comply with office policies and training requirements.
NOTE: Qualifying education experience knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation butONLY information stated on the application will be used for consideration. See Resumewill not be accepted for qualifications.
General Information
Located in downtown Houston the Harris County Attorneys Office represents Harris County government the Harris County Flood Control District the Harris County Toll Road Authority and the Greater Harris County 9-1-1 Emergency Network in all civil matters including lawsuits. The office also provides legal advice to county officials and employees.
Position Type and Typical Work Schedule:
This is a full-time position with the typical work hours of Monday - Friday from 8 AM to 5 PM.
Occasional weekends holidays and overtime may be required based on the specific needs anddemands of the department.
Work Environment and Physical Demands:
This position is performed in a typical office setting and involves regular use of standard officeequipment including computers telephones scanners and filing cabinets. The work is primarilysedentary involving extended periods of sitting with occasional walking or standing as needed.
In some cases the role may require standing for extended periods depending on the task. Theposition also requires manual dexterity with frequent use of hands for fine motor tasks such astyping data entry or handling small tools and equipment. Physical exertion is minimal though therole may occasionally involve lifting or moving items weighing up to 10 pounds.
Compensation:
The base compensation for this position will be determined on the candidates qualifications and the pay of other employees in the job function. Total compensation includes attractive paid leave programs health benefits and retirement plans.
In addition the position is eligible for the accrual of compensatory time off for hours worked over 40 in a workweek consistent with Harris County personnel policies and procedures.
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Employment Type
Full-Time
