Project Manager, Customer Support

The Customer Support Project Manager role is a hands-on position requiring excellent project management technical organizational and communication skills. This position is responsible for the planning management and execution of Customer Support upgrades and modernization projects for the Logistics segment within North America Mexico and Central America.

Primary Responsibilities

• Execution of modernization projects from contract signed to handover to customer.
• Managing several (10-20 projects) at the same time ranging from $ 50000 to $.
• Organizing the projects through the Stage Gate model with planning specifications design production installation/commissioning planning and agreements to execute within the agreed timeframe.
• Continuous communication with customers stakeholders and the project team to ensure flow and commitment throughout the project.
• Being proactive and address opportunities and risks continuously
• Responsible for the overall project delivery quality/capacity wise technically timeframe and financially.
• Develop and update project schedule.   
• Create financial reporting and control the project budget.
• Technical support to site during installation commissioning and final testing.
• Compiling report track project tasks update monthly status reports.                                                      
• Coordination and preparation for meetings.
• Follow up on action points and expedite critical activities.  
• Keep project documents updated and communicate changes to project team.
• Ensure project health safety and environmental standards meet or exceed legislated requirements and company policy.
• Efficiently close out projects incl. making sure all customer documentation is created and stored.                                                                                                                       

 Compensation range: $96000.00 -$106000.00 annually 

Qualifications :

Requirements/Skills and Abilities

• Bachelors degree in engineering; -mechanical electrical software construction management or similar technical field. Alternatively at least 5 years of relevant industrial PM experience.
• You have project management experience with delivering projects preferably in the mechatronic/industrial automation industry.
• You have a strong technical background (electrical- mechanical- marine engineer or similar)
• You have a strong commercial understanding and are highly customer focused.
• Process oriented and able to implement project management processes based on PMO standards.
• Skilled project manager with cross-cultural understanding and good interpersonal communication and collaboration skills; You can communicate with everyone.
• Hands-on approach with the ability to motivate others toward success.
• Excellent report writing and presentation skills.
• Essential skills include planning and budgeting project administration and decision-making / creative problem-solving skills.
• Work closely with team members and decision makers to identify recommend develop implement and support cost-effective project delivery.
• Able to interface with all members of the organization in a professional calm helpful and courteous manner including Senior Executive Management Project Management and external stakeholders.
• Strong independent decision-making ability. Self-starter and possess a strong work ethic with a self-imposed desire to exceed everyday expectations.
• Participate in required on-going technical training to be a systems subject matter expert.
• Must be willing to travel and work as part of a global team of professionals as required (up to 25 % of the time).
• PMP Certification is required or must obtain PMI/PMP Certification within one year of hire.      

Commitment Required: Ability to set and meet goals; sincere care for others; overwhelming desire to win and to be part of a winning team.

Additional Information :

BEUMER is an innovative company where every employee is part of the family. Because our employees are our most important asset here are some of benefits we currently offer full-time employees:

• Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
• 401(k) with Generous Match: Secure your financial future with our competitive retirement plan.
• Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes we cover that too!
• Ancillary Insurances: Including vision accident and critical illness insurance.                       
• Generous Paid Time Off: Achieve the optimal work-life balance.
• Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
• Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.

BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race color religion gender national origin age disability veteran status or any other status protected under local state or federal laws.

Remote Work :

No

Employment Type :

Full-time