Your Responsibilities:
- Handling inbound customer inquiries via phone for the leading European telecom provider the #1 brand in Germany and Europe
- Managing customer queries related to internet phone and TV services
- Focusing on selling additional services and products to existing customers
- Providing fast expert and friendly responses
Qualifications :
- You have excellent German skills (C1 level).
- You are ready to join us at one of our offices in Soifa Plovdiv or Varna
- You are curious self-motivated and goal-oriented.
- Ideally you have experience in the BPO/Contact Center or Sales industry.
- You are flexible and available for shift work including Saturdays and Sundays.
- You have outstanding organizational and prioritization skills.
- You enjoy helping customers and contributing to team success.
- You possess an analytical mindset and strong problem-solving skills.
Additional Information :
- Long-term job security with a permanent contract
- Excellent compensation package: Base salary unlimited monthly bonus
- Part-time options with 8- 6- or 4-hour daily shifts
- Option for remote work within Bulgaria after training and based on individual performance
- Relocation package if you are moving from another city or country
- Paid two-month specialized sales training including product training
- Individual coaching and training to maintain expertise
- Clear career progression within the company
- Additional health and life insurance
- 21 3 days of paid annual leave
- 1.5 hours of paid breaks per day
- Transportation allowance
- Meal vouchers
- Free coffee in the office
- Great office location
- Friendly and modern work environment
- Team games and rewards to boost morale
More Reasons to Join Our Team:
- Fully digital employee services through electronic signature
- Employee Assistance Program including 24/7 access to psychological support
- Employee discount portal with over 20 exclusive offers
- Employee referral program
- Rewards and recognition program
- Multisport card partially covered by the company
- Internal learning and development portals with certification training opportunities
- Numerous office events for employee engagement and wellness initiatives
- Gifts for births or adoptions
- Corporate Social Responsibility events and team-building activities
- Access to global business expertise
- Parking availability as per company policy
Are you ready for your next career step Apply now!
Remote Work :
No
Employment Type :
Full-time