Conference and Events Operations Manager
Conference and Events Operations Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We are seeking an experienced and service-focused Conference & Events Operations Manager to join our team. This is an exciting opportunity for a passionate hospitality professional to play a pivotal role in the delivery of exceptional events and tailor made guest experiences.
In this hands-on leadership role you will be responsible for overseeing the setup and servicing of function spaces ensuring all details align with client specifications and function event orders. You will act as the key point of contact for clients responding to queries and concerns to guarantee seamless service throughout every event.
Key Responsibilities:
Supervise all aspects of function room setup and service execution
Coordinate equipment hire and manage inventory in accordance with event needs
Lead and support the events team to deliver an exceptionally high standard of service
Communicate effectively with departments to ensure all operational needs are met
Liaise with the kitchen to coordinate meal timings and ensure food quality
Manage departmental rostering to align with business demands and control labour costs
Oversee stock ordering and maintain tidy secure storerooms
Monitor and maintain event equipment logging issues with Engineering
Assist in other Food & Beverage outlets as needed
Prepare accurate billing and post-event accounts
Conduct regular performance evaluations and support staff development
Forecast staffing requirements and prepare weekly schedules
Collaborate closely with the Conference Sales team to ensure smooth transitions from sales to operations
Support the Director of Conference & Events in developing promotional strategies to drive market share and repeat business
Qualifications :
You are a natural leader with strong attention to detail exceptional communication skills and a passion for hospitality. You thrive in fast-paced environments and bring a proactive solutions-focused approach to every challenge. Your ability to manage events from planning through to execution ensures clients return time and again.
Additional Information :
Benefits and Perks:
Sofitel Melbourne on Collins provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
We live by our Heartist principles that is the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued inspired and to strive for greatness every day.
We offer our Heartists:
- Build a career with the largest hotel group in the Pacific
- Central accessible location in Melbournes CBD
- Laundered uniforms
- Complimentary hotel stay package for your work anniversary
- Worldwide employee and family and friends benefits at Accor Hotels
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
