Front Desk Agent
Front Desk Agent
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Medical and DentalInsurance
- PTO
- Competitive Pay
- 401(k) Retirement Savings Plan
- Life Insurance
- Disability Insurance
- Hotel Room Discounts
- Ongoing Training and Career Development
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting all necessary information
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel available rooms rates and amenities
- Respond to clients complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean tidy and fully-furnished to accommodate guests needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees like wedding guests
- Upsell additional facilities and services when appropriate
- Monitor all areas of the hotel to assure secure and safe.
- Maintain updated records of bookings and payments.
- Document any guest comments/maintenance requests.
- Maintain all areas of the front desk.
- Prior experience as a Hotel Front Desk Agent Receptionist or similar role
- Experience with hotel reservations software
- Customer service experience
- Excellent communication and organizational skills
Required Experience:
Unclear Seniority
Employment Type
Full-Time
