Fraud Activity Agent Back Market
Fraud Activity Agent Back Market
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Job Description
Position: Fraud Activity Agent Back Market
Languages Required: German English
Start Date: ASAP
Location: Barcelona On-Site
Salary & Benefits:
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Base Salary: 22000 gross/year
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Bonus: Up to 2400 gross/year
Company: Back Market
Job Description:
We are looking for a detail-oriented Fraud Activity Agent to join Back Market in Barcelona. The successful candidate will be fluent in German and English and will play a key role in detecting investigating and preventing fraudulent activity to protect both the company and its customers.
Key Responsibilities:
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Monitor and analyze transactions to detect potential fraud.
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Investigate suspicious activities and escalate cases as needed.
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Collaborate with internal teams to strengthen fraud prevention processes.
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Communicate with customers to verify transactions and resolve issues.
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Maintain accurate records and provide reports on fraud trends.
Qualifications:
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Fluency in German and English (mandatory).
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Strong analytical and problem-solving skills.
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Previous experience in fraud detection risk management or customer service is an advantage.
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Ability to work on-site in Barcelona.
Benefits:
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Competitive base salary plus performance-based bonus.
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Opportunity to work with a fast-growing global marketplace.
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Dynamic and international work environment.
Employment Type
Full Time
