NEW Airline Customer Service Agent SFO - Chinese/English Speakers
NEW Airline Customer Service Agent SFO - Chinese/English Speakers
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$ 22 - 24
1 Vacancy
Job Description
Pacific Aviation is hiring bilingual Airline Customer Service Agents at San Francisco International Airport (SFO) to support international airline operations in a part-time role. If youre fluent in English and Mandarin or Cantonese and you enjoy helping others in fast-paced environments this could be your runway to an exciting aviation career.
For over 25 years Pacific Aviation has partnered with the worlds finest airlines to deliver exceptional service. Our team thrives on collaboration professionalism and shared successand were excited to welcome new teammates who share these values.
What Youll Do
- Assist passengers during check-in boarding and arrivals
- Verify travel documents and process boarding passes accurately
- Answer questions and offer directions in both English and Mandarin or Cantonese
- Communicate clearly and respectfully with travelers and airline personnel
- Support the overall flow of passenger operations within the terminal
- Deliver consistent courteous service under pressure in a dynamic airport setting
- Collaborate with team members and supervisors to maintain high service standards
- Uphold airline policies and ensure a secure environment for passengers and staff
Requirements
What You Bring
- Fluent in English and Mandarin or Cantonese (required)
- Strong communication and customer service skills
- Computer literacy and accurate data entry
- Calm solution-oriented mindset in high-pressure situations
- Physical stamina to stand and walk for extended periods
- Willingness to attend 5 days of required computer training
- Authorized to work in the United States
- Must pass a background check and drug screening
Schedule
- Part-Time
- Must be available 4 days per week including weekends and holidays
- Shifts may include early mornings afternoons evenings or nights
Benefits
- Hourly Rate: $22.90 $24.90 per hour
- Fully Paid Medical Dental and Vision Insurance for you and your dependents
- 401(k) with company match
- Paid Time Off
- Paid Training
- Uniform Provided
- Discounted BART Clipper card or employee parking permit
- Referral Bonus
- Cell Phone Plan Reimbursement
Required Experience:
Unclear Seniority
Employment Type
Hourly
