Sales Operations Analyst, Sr
Sales Operations Analyst, Sr
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Job Description
About Us:
How many companies can say theyve been in business for over 177 years
Here at ZEISS we certainly can! As the pioneers of science ZEISS handles the everchanging environments in a fast-paced world meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like Industrial Quality & Research Medical Technology Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42000 employees and have over 4000 in the US and Canada alone! Make a difference come join the team!
Whats the role
The overall goal of this job is to enable and optimize sales team execution productivity and performance through real time sales/product report generation and analysis ROI calculations for customer contract negotiations while aligning cross-functionally to collaborate on initiatives and projects to shorten the sales cycle. This role will develop data-driven strategies to drive sales team performance. Areas of focus are: analysis of market competition and trends generating insights to support decision-making and the achievement of the companys commercial objectives. Will often provide analysis on customer purchasing patterns customer segmentation and generate insights on customer product mix and enhancements in effort to support the continued growth and profitability of the Eye Care Professional and Retail channels. The Senior Business Analyst will be responsible for seeking approvals on West ECP/Retail custom and strategic contract requests and providing auditing/reporting support for analyzing ROI and custom contract compliance. This individual is also responsible for creating win-win relationships with customers and internal partners as this is the cornerstone for delivering the Carl Zeiss Vision (CZV) promise of world class optical products and services.
Sound Interesting Heres what youll do:
Utilize tools such as Essbase and Power BI to generate periodic and ad-hoc reports to analyze customer purchasing patterns customer segmentation and generate insights on customer product mix and enhancements to support continued growth and profitability of the ECP channel.
Analyze performance indicators (KPIs) customer behavior and market trends to recommend strategic actions.
Create reports and dashboards to track goals sales pipeline and growth opportunities.
Conduct margin analyses secure approvals from Senior Management and work with Legal and Sales teams to create custom agreement requests for the company and its customers.
Track monitor and report on the status of Buying Group and strategic/custom agreement requests in process and post activation providing profitability reviews and reports to Management regularly to help influence the development of future programs.
Manage weekly Region-specific calls with Sales teams and Management to uncover areas of growth opportunities and provide business/customer trends and insights to help shorten sales cycle and drive sales growth.
Create special reports and services using SQL Access Excel Essbase and Power BI etc.
Ability to create weekly and monthly reports in both spreadsheet and PowerPoint formats to support ROI reviews.
Able to effectively communicate and present findings and results of analysis to senior levels of Management as needed.
Participate in project teams to develop / enhance commercial programs and information systems.
Troubleshoot customer account setup errors and issues and coordinate with internal resources to correct the issues.
Prepare content and participate in recurring training sessions for Sales team members as needed. This includes New Hire trainings as well as periodic spot trainings on a variety of Sales Operations topics.
Perform additional responsibilities as required.
Do you qualify
BS in Economics Statistics Business Info Systems Finance or related field Minimum 5 years financial analytics/accounting/statistical data analysis
Must have advanced Excel
Optical industry experience preferred
Be able to work independently in a fast-paced environment
Knowledge of and familiarity with SAP SQL Salesforce Power BI etc. desired
Must have high attention to detail and proven organization / planning / communication skills
Ability to lead projects and coordinate with other departments
Possess outstanding interpersonal relationship and communication skills
The pay offered for this role may be influenced by factors such as job location scope of role qualifications education experience & complexity/specialization/scarcity of talent.
This position is eligible for a Performance Bonus.
ZEISS also offers robust benefits including medical plans retirement savings plan and paid time off.
Your ZEISS Recruiting Team:
Christina ChoingZeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race color religion creed sex gender marital status age national origin or ancestry physical or mental disability medical condition military or veteran status citizen status sexual orientation pregnancy (includes childbirth breastfeeding or related medical condition) genetic predisposition carrier status gender expression or identity including transgender identity or any other class or characteristic protected by federal state or local law of the employee (or the people with whom the employee associates including relatives and friends).
Required Experience:
IC
Employment Type
Full-Time
