Customer Service Officer
Customer Service Officer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a reliable and proactive Customer Service Officer to support our client relations and ensure that every customer receives top-tier service. The ideal candidate will be responsible for handling inquiries resolving issues and maintaining strong customer satisfaction levels in a fast-paced and professional environment.
Responsibilities
Respond to customer inquiries via phone email and in-person
Provide accurate information about products and services
Resolve customer complaints with patience and professionalism
Maintain updated customer records and document all communications
Coordinate with internal departments to ensure timely issue resolution
Follow established procedures and quality standards for service delivery
Support administrative tasks related to client accounts and service orders
Qualifications :
Qualifications
High school diploma or equivalent; associate degree preferred
1 years of experience in customer service or administrative support
Excellent verbal and written communication skills
Strong interpersonal and problem-solving abilities
Ability to multitask and manage time efficiently
Proficient in Microsoft Office Suite (Word Excel Outlook)
Detail-oriented and customer-focused mindset
Additional Information :
Benefits
Competitive salary package
Opportunities for career growth and development
Paid time off and holidays
Comprehensive training and onboarding
Supportive and team-oriented work environment
Employee wellness initiatives
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
