Service Booker
Service Booker
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Salary Not Disclosed
1 Vacancy
Job Description
Position Overview:
The Service Booker ensures repairs are completed closes repair orders and carries out additional assignments as set forth by the Controller.
Responsibilities:
- Review repair orders written for proper completion accuracy and legibility according to the dealership guidelines prior to closing.
- Return improperly completed repairs to the person originating the document for correction and/or completion as necessary.
- Determine and enter the applicable labor operation codes failure codes parts stamps and/or other administrative data required and enter them onto the repair orders.
- Interpret and translate Technicians comments into damage codes/operation codes.
- Work alongside the parts department and the service director to check repair orders against the vehicles service history to avoid making duplicate claims
- Assist management with special projects audits reports etc. as requested.
- Compute and record totals of transactions.
Qualifications:
- High school diploma or general education degree (GED) or minimum two years of related experience and/or training or equivalent combination of education and experience.
- Excellent communication skills both oral and written.
- Proper email and telephone etiquette.
- Intermediate level of competency using Microsoft Office Suite.
- Preferred bilingual in English and Spanish.
- RECONTRAC and REYNOLDS & REYNOLDS knowledge is a plus!!
Employment Type
Full Time
