Sales Coordinator
Sales Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Objective of this position:
- To actively and independently support the role of the Conference Services / Catering Managers and Directors.
- Primary responsibilities include managing client requests either in their absence or at the request of the CS&C manager or Director. Prompt response to client inquiries comprehensive management of Delphi bookings to include all required information for file creation and applicable maintenance.
- Position reports to: Director Conference Services & Catering or Conference Services & Catering Manager
Duties and Responsibilities:
- General document and correspondence production and distribution to include but not be limited to:
- client contract letters
- production of amenity requests and VIP cards
- turnover letters
- BEOs
- facsimile cover sheets
- Production of pre-convention booklets and tent cards for guests attending
- Creating of revised schedule A (meeting space reserved for a convention further to
- program changes)
- Preparation of post-convention reports
- Daily events postings
Coordinate all contracts for the hotel to ensure all contracts are approved and signed by DOSM and Account Manager concerned
- Conduct site inspections.
- To handle general telephone / fax or walk-in enquiries coming for DOSM and discuss with DOSM.
- To fax or to send e-mail blast for the promotional packages of the hotel.
- General office processes and activities to include but not limited to:
- copying and delivery of deposit checks to the Accounting Department
- faxing and retrieval (complete with confirmation sheets) departmental documents
- photocopying
- mailing of departmental correspondence
- checking of assigned managers mailbox (twice daily)
- prompt distribution of last minute changes to affected departments.
- participate in the distribution of reviewed Post As/Daily Event Postings materials in the absence of the CS&C Assistant.
-Filing Banquet Event Orders.
-Initiate the CS&C booking process by creating accounts/bookings establishing departmental files and generating notifying affected departments to any types of guest or client inquiries.
-Assisting with office equipment operation such as Printers Copiers Fax Machines
-Ordering necessary services as requested by CSM i.e. flowers etc.
Qualifications :
Skills and Attitude required:
- Trustworthy and confidential with positive happy attitude and polite manners.
- Assertive yet personable with effective communications skills.
- Well-groomed with professional manners.
- Excellent follow-up skills necessary
- Able to prioritize workload is organized and well structured.
- Must have initiative and be self-starter not waiting to be driven.
- Computer literate is a must. Knowledge of hotel Opera system is advantageous
- Able to deal with inter departmental challenges and customer complaints in a calm and helpful manners.
- Sees challenges as opportunities
- Able to go extra mile as and if required by the department a doer not a talker striving for a high standards of excellence being a team player and working with others to support concept through the department.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
