Technical Writer
Technical Writer
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Job Description
Develops and maintains user and technical documentation and project process documentation for Information Technology Teams. Understands the user s view of applications and/or technology and is able to put procedures in a logical sequence. Provides expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence due to a broad understanding of the applications. Writes a variety of technical articles reports brochures and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document.
Performs highly advanced (senior-level) technical writing work coordinating the composition organization and editing of compiled information. Works under minimal supervision with extensive latitude for the use of initiative and independent judgment. Employees at this level may independently perform the most complex technical writing work and may prepare and refine material for speeches and public presentations.
Aid IT in documenting the environment policies procedures and plans of the IT Division. Work involves conducting detailed analysis of and extensive research on data providing results and monitoring and implementing data quality. Develop and implement customer-centric metrics and reporting. Support performance quality and improvement efforts to help streamline processes through data analysis and visualization. Manage the analysis of data and embrace evaluative thinking that includes posing thoughtful questions about data getting feedback from key stakeholders and using data to support staff programs and operations.
Requirements
Years
Required/Preferred
Experience
8
Required
Experience in composing reviewing and editing technical documents policy manuals procedural documents operational guidelines materials and reports.
8
Required
Previous experience researching developing and disseminating information on techniques for organizing and presenting policy procedure and technical information.
8
Required
Ability to consult with technical staff in the development of documentation policy and procedural material.
6
Required
Previous experience preparing responses to correspondence reports surveys questionnaires and other requests for information
6
Required
Experience creating and presenting policy and procedure updates reports options and feedback to upper management and C Level stakeholders.
5
Preferred
Previous technology writing experience in the public sector
5
Preferred
Knowledge of IT policies and procedures
Dot Net Developer
Employment Type
Full Time
