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Role: SOC Technical Writer (767929)
Location : 200 E Grand Des Moines IA 50309
Duration: 12 months contract
8am 4:30 pm CST M-F.
Security Operations Center Technical Writer needed. Only submit candidates who have worked as a Technical Writer in a SOC environment.
Only submit candidates who have worked as a Technical Writer in a Security Operations Center (SOC).
The Business Consultant supports the State of Iowas Office of the Chief Information Officer (OCIO) Security Operations Center (SOC). The purpose of this position is to provide technical writing support standardization of documentation and business support across the Security Operations Center (SOC). The Business Consultant will initially focus on the development consolidation and standardization of the following artifacts for incident responders:
The Business consultant will assist in the definition and measurement of SOC Service Level Agreements (SLA) Memorandum of Understanding (MOU) Memorandum of Agreement (MOA) and other formal documentation to support the SOC. Integrate Key Performance Indicators (KPI) and develop status reporting for stakeholder consumption.
Provide business analysis process analysis and project coordination services. Develop business cases business impact statements and integrate security prioritization metrics to drive business decisions.
Provide information security function task tracking develop resource estimates and provide priority schedules. Coordinate with service suppliers to ensure deliverables are clearly defined priorities are identified tracked and reported to meet the functional needs.
Analyze business processes procedures and organization structure to identify problems and determine solutions. Elicit requirements from stakeholders analyze the requirements document and create functional specifications as required.
Candidate Requirements:
Previous experience working as a technical writer for a SOC
Required
2
Years
Excellent organizational skills with a focus on accuracy detail and follow-through; punctual and meets deadlines; effectively prioritizes tasks to m
Required
4
Years
Proven ability to work with diverse audiences and translate technical information into non-technical information.
Required
4
Years
Excellent writing and composition skills including grammar; punctuation and spelling; ability to organize; express and communicate ideas clearly in wr
Required
4
Years
Knowledge of project management conflict resolution and incident escalation preferred.
Required
4
Years
Ability to work effectively with customers to solve business challenges while balancing the need for confidentiality integrity and availability.
Required
4
Years
Ability to resolve issues in a variety of complex situations which require complex judgments and solutions based on sophisticated analytical thought.
Required
4
Years
Ability to solve complex problems convey both oral and written instruction and handle multiple task interruptions while providing services in a prof
Required
4
Years
Must be an individual of high integrity and be a model of unwavering integrity to others.
Required
4
Years
Commitment to fostering a diverse working environment.
Required
4
Years
Ability to work independently as part of a team of peers and also to support and contribute to a multidisciplinary team environment.
Required
4
Thanks & Regards
Full-time