Account Receivable Specialist
Account Receivable Specialist
Posted on :
28-05-2025
Employer Active
1 Vacancy
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Job Description
Scope:
- Drive collection process to reduce past due amounts. Escalation point to assist collectors with AR items related to disputes and reconciliations.
- Ensure maintenance and adherence to desktop procedures by collectors.
- Participate in daily War Room & Regional calls with collectors and regional teams; provide leadership and guidance; take actions as necessary.
- Work with collections team on root cause analysis for AR issues; report process failures/gaps to leadership for action.
- Manage accounts that are subject to suspension of supply/services for failure to pay within terms.
- Maintain and control a blacklist of bad payers (recognizing corporate affiliations) establishing the terms under which business can be re-initiated (if at all) and being arbiter of any changes to that list.
- Coordinate and provide best practice and training to Regional Collections Coordinators ensuring that they serve their teams with a common and fully informed approach to collections and work with our third-party service supplier.
- Assist with held order release process.
- Refer accounts for third party debt collection. Support collection activity as necessary for recovery.
- Refer accounts for credit limit assessment and approve credit limits within established DOA. Determine solutions to mitigate credit limit impact on trading.
- Coordinate with Customer Master Data team to ensure necessary master data is maintained in SAP.
- Reporting of all facets of the role to senior leadership.
- Documentation of all processes associated with the role
- Support of audit requests related to activities of this position.
Metrics:
- AR past due amounts by aging and percentage
- Bad Deb Reserve amounts
- Process document maintenance
Expectations:
- Matrix leadership ability
- Understanding and experience in commercial collection practices and processes
- Willingness to prioritize best interests of business under pressure
- Ability to prioritize best interests of business to meet established deadlines
Experienced in SAP & Excel
Qualifications :
6 to 9 years of experience
Additional Information :
As an inclusive company Veolia is committed to diversity and gives equal consideration to all applications without discrimination.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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