Partner Development Specialist
Partner Development Specialist
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Job Description
The Partner Development Specialist manages ServiceNow relationships with our Service Provider Partner Ecosystem across the Central EMEA Region. A large part of this role is to manage nurture and grow the regional Service Providers in the ServiceNow Partner regional ecosystem. This includes:
- Building Partner Practices through business plan development account planning partner expectation management industry/regional/product focus. Sell solve bring growth.
- Planning for Success through Partner achievement target agreement capacity planning growth investment points earning roadmap.
- Managing the ecosystem across team members through readiness assessment scoring milestone achievement by partner roadmap sessions for success regular ecosystem evaluations tiering progress acquisitions targets health analysis metrics reporting.
- Drive ecosystem governance through team member communication execution plans reporting and dashboard preparation global interlocks with other regions.
- Drive partner Go To Market in order to achieve sales objectives
- Develop Standard Operating Procedures (Business Planning Guides Enablement Journeys etc.)
- Coach partners both remotely and face-to-face
- Communicate partner programs requirements and benefits across the ecosystem
- Provide daily management of partner ecosystem
- Work with ServiceNow ServiceProvide Partner Operations to ensure correct understanding of the sales operation model and efficiently drive the quoting process
- Work with Partner Enablement to ensure reporting and best practice is being accomplished
- Conduct quarterly and bi-annual business reviews
- Develop partner business case and program roadmaps
- Articulate investment areas needed to both enter and progress through the partner program
- Implement remediation plans
- Manage partner portal and other systems
- Work towards partner revenue goals through teaming and subcontracting
- Participate in marketing events
- Approximately 50% travel
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- At least 5 years prior experience working with sales marketing or Service Provider sales management or Channel and Alliance partnership management
- Ability to work in a true east-west operating model with both direct line and dotted line team members
- Diligence at measuring and communicating progress to achieve targeted results identifying obstacles and associated remediation plans
- Strong operational discipline and sales drive ability to operate autonomously
- Fluent in German and English
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
