Telesales Manager/Direct Sales
Telesales Manager/Direct Sales
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Job Description
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Telesales Manager/Direct SalesWhat does a successful Telesales Manager do at Fiserv
The purpose of a Telesales Manager is to convert leads from bank partner referrals and website site referrals.
Our goal is to help clients grow their businesses by providing fast efficient payment processing to reduce queuing time in store as well as deploying value added services that drive differentiation. We offer our clients a comprehensive range of payment processing solutions designed to drive greater in-store and online customer traffic such as online in-store over the phone and on-the-go payment acceptance solutions.
What you will do:
- Achieve revenue and margin growth targets across the referral relationship
- Manage the retention of the existing business client base and employ strategies to drive customer satisfaction and higher levels of business retention
- New business sales at acceptable profit levels by means of cold canvassing referrals and direct marketing
- Completion and submission of all necessary paperwork
- Preparation of regular activity report as required by the Sales Manager
- Keep clients informed of company offerings (e.g. new features in services products and process movements)
- Maintain data integrity through the use of Salesforce
What You Will Need To Have:
- Bachelors degree preferred
- Successful track record in sales and/or call center with 3 years experience.
- Strong relationship & network building skills
- Advanced listening and communication skills particularly verbal presentation & written
- Ability to prospect/canvass e.g. cold calling for lead generation researching prospective markets/locations
- Sound understanding of financial/business concepts
- Strong negotiation skills (particularly client contract negotiations)
- Strong time management and organizational ability
- Sound problem solving / conflict resolution skills; particularly the ability to deal with difficult customers
- Strong PC and Microsoft Office skills
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).
Our commitment to Diversity and Inclusion:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Required Experience:
Manager
Employment Type
Full-Time
