Quality Assurance & Performance Improvement Director (Health Pro V) - Grand Junction Regional Center
Quality Assurance & Performance Improvement Director (Health Pro V) - Grand Junction Regional Center
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$ 77136 - 92568
1 Vacancy
Job Description
Department Information
Grand Junction Regional Center
Grand Junction Regional Center (GJRC) is one of three Regional Centers in Colorado that serve people with intellectual and developmental disabilities who have intensive needs.
GJRC which dates back to 1919 has both Intermediate Care Facilities/Intellectual Developmental Disabilities (ICF/IDD) homes and Home and Community Based Services Waiver (HCBS Waiver) homes throughout the community. The center serves a diverse population from people who have high abilities but are a high risk to themselves or others to people who have significant medical challenges.
Programs are individualized to meet varying needs. Services provided range from residential services and health services to mental health intervention. GJRC provides day program vocational and specialized habilitation speech occupational therapy therapeutic recreation and nutritional services.Opt in below to receive text message updates on CDHS recruiting events!
.Description of Job
The Quality Assurance and Performance Improvement (QAPI) Director at the Grand Junction Regional Center (GJRC) leads agency-wide compliance and quality initiatives to ensure adherence to state federal and division regulations. This role is responsible for safeguarding the rights of individuals served analyzing systemic issues driving performance improvement and overseeing incident reporting HIPAA compliance policy development staff training and supervision. The QAPI Director plays a critical leadership role in fostering a culture of safety accountability and continuous improvement across the organization.
Key Responsibilities:
Lead Incident Reporting Systems: Oversee critical incident reporting analysis and regulatory notifications ensuring compliance with CDHS CDPHE and other oversight bodies.
Drive Quality Assurance and Improvement: Develop and manage the agencys QAPI plan conduct root cause analyses and lead performance improvement projects (PIPs) to enhance service outcomes.
Monitor Compliance: Review and audit policies procedures and corrective actions for effectiveness and adherence to relevant laws and standards.
Develop and Deliver Training: Create and facilitate competency-based training for staff and individuals served focused on rights abuse prevention HIPAA and agency processes.
Act as HIPAA/Privacy Officer: Manage all aspects of HIPAA compliance including investigations reporting staff education and policy development.
Supervise Staff: Direct and evaluate a small team (3 FTEs) including hiring performance planning and implementing disciplinary action when necessary.
Serve as Duty Officer: Provide after-hours consultation and administrative decision-making during crises ensuring safety and appropriate interventions.
Conduct Data Analysis: Identify trends across safety incidents investigations and program performance to inform strategy and improve care.
Maintain Regulatory Readiness: Serve as a liaison with oversight agencies prepare the organization for audits and manage responses to citations or findings.
Perform Other Duties as Needed: Assist with transportation participate in system-wide meetings and step into emergent needs across the organization.
Minimum Qualifications Substitutions Conditions of Employment & Appeal Rights
Experience Only:
Eight (8) years of relevant experience in an occupation related to the work assigned to this position - such as experience in performing investigations managing projects analyzing data judgment/decision making monitoring/assessing performance report writing auditing and writing plans of correction.
OR
Education and Experience:A combination of related education and/or relevant experience in an occupation related to the work assigned equal to eight (8) years. Examples of related education include degrees in fields such as human behavior human development cultural studies quality management healthcare administration health sciences forensic science criminal justice business administration or public health.
Special Qualifications:- Must have a high school diploma and be at least 18 years old.
- Experience working in service delivery systems for individuals with intellectual and developmental disabilities (IDD) including a minimum of five (5) years ensuring quality services.
- Knowledge of Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/IID) standards interpretive guidelines and survey processes.
- Familiarity with Home and Community-Based Services (HCBS) waiver regulations and other acute or long-term care settings.
- Demonstrated experience supervising or leading employees in a healthcare or human services environment.
- Experience developing and implementing quality assurance or quality improvement plans.
- Knowledge of applicable federal and state rules laws and regulations related to ICF/IID and HCBS services.
- Proficiency in root cause analysis data collection and performance trend analysis.
- Ability to develop written procedures policies and operational guidelines to ensure compliance.
- Skilled in written and verbal communication with experience presenting to varied audiences.
- Proficient in computer systems and software including Google Workspace and UKG.
- Ability to manage time effectively prioritize tasks and make independent decisions.
- Ability to facilitate change and lead workgroups or committees.
- Flexibility in work hours to meet operational and emergency needs.
- Full Background - CDHS employees (all Direct contact with vulnerable persons): CBI name check and fingerprint check ICON Colorado court database Medicare fraud database Reference Checks Professional License verification (licensure requirements) Drug Screen PREA (Division of Youth Services) Trails check (direct contact with children) CAPS (direct contact with adults Mental Health Institutes Regional Centers Veterans Community Living Centers)
- Pre-employment Physical/Tests Exert up to 20 lbs. of force occasionally and/or up to 20 lbs. of force frequently and/or up to 10 lbs. of force constantly to move objects
- Travel is required to the various places in which services and supports are provided regulatory offices and system-wide meetings. May need to assist staff and /or transport persons to meetings/ appointments.
- Must possess a valid unrestricted U.S. Drivers License
- Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position (3) provide the employee number from the applicants prior State employment. Absent extraordinary circumstances prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.
Appeal Rights:
If you receive notice that you have been eliminated from consideration for this position you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
An appeal or review must be submitted on the official appeal form signed by you or your representative. This form must be delivered to the State Personnel Board by email () postmarked in US Mail or hand delivered (1525 Sherman Street 4th Floor Denver CO 80203) or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the departments action.
For more information about the appeals process the official appeal form and how to deliver it to the State Personnel Board; go to; contact the State Personnel Board for assistance at ; or refer to 4 Colorado Code of Regulations (CCR) 801-1 State Personnel Board Rules and Personnel Directors Administrative Procedures Chapter 8 Resolution of Appeals and Disputes atunder Rules.Supplemental Information
Need help with your application Click here.
About UsIf your goal is to build a career that makes a difference consider joining the dedicated people of theColorado Department of Human Services(CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety independence and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work we offer:
Strong secure yet flexible retirement benefits including aPERA Defined Benefit Plan or PERA Defined Contribution Planplus 401(k) and 457 plans
Employer supplementedHealth Savings Account
Paid life insurance
Short- and long-term disability coverage
11 paid holidays per year plus vacation and sick leave
Excellent work-life programs such as flexible schedules training and more
Remote work arrangements for eligible positions
*Some positions may qualify for the Public Service Loan Forgiveness Program. For more
information go to Values:
We believe in a people-first approach:To serve the people of Colorado we develop a culture and work environment that creates an energized inspired and healthy team capable of giving their best to Coloradans.
Balance creates quality of life:We want our team to be resilient through a supportive workplace that values flexibility health and wellness and employee engagement.
We hold ourselves accountable:We take responsibility through our actions programs and results for the state of health and human services in Colorado.
Transparency matters:We are open and honest with employees our partners the Coloradans we serve and the public.
We are ethical:We abide by what is best for those we serve by doing what is right not what is easy.
Collaboration helps us rise together:We work together with all partners employees and clients to achieve the best outcomes for Coloradans.
We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore we encourage responses from people of diverse backgrounds and abilities.
ADA Accommodations:CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment including completing the application process interviewing completing any pre-employment testing participating in the employee selection process and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to our ADA Coordinator Nancy Schmelzer at or call 1-.
THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER
Required Experience:
Director
Employment Type
Full-Time
