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1 Vacancy
Job Title: Lead Qualification & Apartment Match Specialist
Location: Remote (South Africa preferred)
Schedule: Full-time; two rotating shifts to cover 6:00 AM 8:00 PM (local time)
About the Role
We re a fast-growing apartment marketing business focused on connecting renters with the right listings through social platforms like Facebook and TikTok. We generate a high volume of inbound leads and are looking for resourceful consultative professionals to help us respond quickly and match leads to available properties.
Role Overview
We are hiring 1 2 full-time remote team members to manage lead qualification and apartment matching. This role involves engaging with prospects via text (not phone) understanding their needs and guiding them to the best available listings. Timely responses and a customer-first approach are essential to success in this role.
Key Responsibilities
Respond to inbound leads promptly via text message
Qualify prospects by understanding their needs preferences and move-in timelines
Match qualified leads with appropriate apartment listings
Maintain accurate lead records within the CRM system
Ensure rapid response times; a 12-hour delay can result in lost leads
Communicate clearly and consultatively to help prospects make informed decisions
Candidate Requirements
Excellent written English and strong communication skills
Ability to work independently and manage time effectively
Consultative and resourceful approach to customer interactions
Comfortable navigating CRM platforms and messaging tools
Access to a reliable internet connection and a quiet workspace
Availability to work one of two shifts:
6:00 AM 2:00 PM local time
2:00 PM 10:00 PM local time
Preferred Experience
Customer support lead qualification or leasing/rental experience
Familiarity with real estate or apartment marketing
Experience working with U.S.-based clients or customers
Engagement Details
This is a full-time independent contractor role
No additional benefits are offered
Hired through for legal compliance and contract management
Contractors are responsible for managing their own taxes and benefits
Why Join Us
Be part of a growing business with long-term opportunities
Remote flexible work environment
Supportive team and structured onboarding
Remote