Service Now Senior Tester (EU or South Africa)
Service Now Senior Tester (EU or South Africa)
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1 Vacancy
Job Description
smartvokat GmbH is a dynamic remote-first team of consultants legal engineers and project managers We assist Legal Risk and Compliance in-house departments in their digital transformation journey towards an agile and responsive strategic enabling function and were looking for someone equally passionate about transforming the legal world.
As a member of smartvokat youll work in a multi-disciplinary team of legal professionals management and technical consultants who apply a cross-disciplinary approach to legal compliance and risk process delivery.
We are seeking a highly skilled and experienced Senior Tester to join our team. The ideal candidate will have extensive experience in establishing and optimizing testing processes with a strong focus on quality assurance practices. This role requires a proactive individual with a passion for refining processes and improving product quality. If you are an excellent communicator capable of leading a QA team and have a strong quality and service mentality we would love to hear from you.
Tasks
- Define and implement cutting-edge test processes and procedures aligning with industry best practices.
- Lead the QA team and coordinate with manual testers in development teams to ensure comprehensive testing coverage.
- Manage and oversee all aspects of ongoing quality assurance including operational and exploratory testing to proactively catch bugs before they are found by others.
- Screen automated test outcomes create bug reports and ensure critical issues are addressed and fixed promptly.
- Handle 3rd level support addressing production and UAT bug fixes and ad hoc inquiries.
- Develop test cases and documentation to support the teams testing efforts.
- Facilitate ServiceNows Automated Test Framework for end-to-end testing to proactively catch issues and streamline deployment readiness.
- Provide support for feature testing alongside manual testers when project demands or time allows.
Requirements
- Extensive experience in establishing and optimizing testing processes with a strong focus on quality assurance practices.
- Proficient in manual testing with a demonstrated ability to identify edge cases and uncover bugs.
- Experience with testing tools preferably Jira QMetry or similar platforms for test case definition and management.
- Familiarity with automated test frameworks ideally ServiceNow ATF to support regular automated testing strategies.
- Ability to create comprehensive testing documentation for auditing purposes.
- Skilled in challenging and collaborating with business stakeholders and developers on acceptance criteria to ensure testability.
- Effective leadership skills capable of leading a QA team and mentoring cross-functional manual testers.
- Strong quality and service mentality with a passion for refining processes and improving product quality.
- Excellent communicator able to liaise effectively across teams and advocate for testing requirements.
Benefits
- A remote-first flexible work environment with a collaborative team culture
- A team of entrepreneurial-minded colleagues
- Exciting projects with top-tier clients in the legal and compliance space
- Flat hierarchies and room for personal development
- Permanent Employment - Not a B2B Freelance contract
- Exposure to ground-breaking projects for multinational clients.
- Autonomous nature of working remotely and integrating work in your life (not the other way round).
- 9 for 10 program enabling you to take every 10th working day off for personal matters at full pay on top of 30 days of annual leave.
Employment Type
Full Time
