Merchant Account Manager, GFin
Merchant Account Manager, GFin
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Job Description
Get to know the Team
You will be part of an exciting account management team that acquires grows and manages the accounts of key merchants and partners for GrabPay in Singapore.
Get to know the Role
This role will report to the Head Commercial GrabFin & Strategic Planning and be onsite at Singapore Grab office.
Key Responsibilities:
- Serve as the primary point of contact for merchants managing onboarding and ongoing relationships with key stakeholders.
- Lead the integration of GrabPay & PayLater solutions into merchants platforms providing training and support.
- Identify and establish new partnerships with key merchants driving adoption of GrabPay & PayLater solutions.
- Develop and implement strategic partnership initiatives to expand the PayLater offering.
- Collaborate with merchant partners to design and execute targeted marketing and promotional campaigns.
- Monitor campaign performance and provide data-driven recommendations to help merchants maximize the potential of PayLater solutions.
- Identify opportunities for account growth by upselling additional services and features.
- Foster merchant retention through continuous engagement and support.
- Collaborate with internal teams to ensure high-quality service and maintain accurate records of merchant interactions.
- Provide regular updates and reports to senior management on account health campaign results and partnership opportunities.
Qualifications :
Experience & Skills:
- You have at least 3 years experience in merchant account management business development or partnership management in payments fintech or e-commerce industries preferably with BNPL solutions.
- Proven track record in developing and executing successful marketing campaigns and partnerships.
- Deep understanding of payment solutions and e-commerce landscape.
- Proficiency in CRM tools marketing platforms and data analysis.
- Bachelors degree in Business Marketing Finance or related field (or equivalent practical experience).
Additional Information :
Life at Grab
We care about your well-being at Grab here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
What we stand for at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer we consider all candidates fairly and equally regardless of nationality ethnicity religion age gender identity sexual orientation family commitments physical and mental impairments or disabilities and other attributes that make them unique.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
