drjobs Shared Services Administrator - Fixed Term

Shared Services Administrator - Fixed Term

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1 Vacancy
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Job Location drjobs

Auckland - New Zealand

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

At HRV we believe everyone deserves to love the feeling of coming home.

Since 2003 weve helped over 500000 Kiwis enjoy warmer drier healthier homes through our full range of whole-home solutions including Ventilation Water Filtration Heat Pumps Air Conditioning and EV Charging. As part of Vector Limited since 2017 we have the backing of a company transforming the energy sector.

About the Role:

Were on the lookout for a customer-focused Administrator to join our friendly and professional Shared Services team on a 6-month fixed term contract covering maternity leave.

Based in Auckland this full-time role (Monday to Friday) offers flexibility to help you balance work and life while contributing to a high-performing and supportive team.

What Youll Be Doing:

In this varied and fast-paced role your responsibilities will include:

  • Overseeing invoicing and revenue reporting for our Commercial division

  • Managing warranty claims

  • Supporting month-end processes and commercial reporting

  • Maintaining accurate CRM and NAV records

  • Processing external vendor and contractor purchase orders

  • Assisting with customer queries and supporting credit control

  • Providing support to sales teams and booking external contractors

  • Processing credits and weekly refund batches

  • Escalating customer service issues to the appropriate teams

  • Backing up daily reporting tasks

  • Assisting the Shared Services booking team as needed

What Were Looking For:

To thrive in this role youll bring:

  • Strong problem-solving skills and a proactive mindset

  • Friendly reliable nature with an excellent phone manner

  • Exceptional communication skills both written and verbal

  • Ability to prioritise multitask and stay organised

  • High attention to detail and accuracy

  • A positive attitude and a commitment to health and safety

  • Competency in Microsoft Office (Excel and Word)

  • Experience with Microsoft Dynamics CRM is preferred but not essential

Why HRV:

At HRV we value our team of over 200 staff and are committed to helping you grow. Youll enjoy:

  • A competitive salary

  • A supportive inclusive and respectful work environment

  • Opportunities to make a real difference through meaningful work

Were proud of our diverse workforce and are committed to building a team that reflects the communities we serve. We welcome applications from all backgrounds and we celebrate different perspectives and experiences.

Please note: Applicants must have the legal right to work in New Zealand. Finalists will be required to undergo pre-employment drug and alcohol testing and background checks.

To learn more about us visit .


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Department / Functional Area

Shared Services

About Company

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