Human Services Case Manager
Human Services Case Manager
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Job Description
Initial Posting Date:
05/23/2025Application Deadline:
06/06/2025Agency:
Department of Human ServicesSalary Range:
$4409 - $6420Position Type:
EmployeePosition Title:
Human Services Case ManagerJob Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by ourEquity North Starand our vision for a positiveRiSE organizational culturethat advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups women individuals with disabilities veterans LGBTQIA2S community members and others to help us achieve our vision of a diverse and inclusive community.
Opportunity Awaits!
As a frontline defender against abuse this position plays an essential role in safeguarding the dignity and well-being of vulnerable seniors and individuals with disabilities ensuring that every voice is heard and every allegation is thoroughly investigated.
Summary of Duties
The purpose of this position is to determine initial and on-going Medicaid eligibility for long term services and supports (LTSS); shall include determining initial and on-going financial eligibility for Oregon Project Independence-Medicaid (OPI-M) and Family Caregiver Assistance Program (FCAP). Additionally the purpose of this position is to develop and implement service plans to coordinate the provision of services for community-based care and nursing homes and to regularly review and update Medicaid eligibility and monitor service plans.
As a Human Services Case Manager you will:
- Screen and assess through interview applicants recipients relatives and other interested persons in the individuals care setting to determine initial eligibility for long term services and supports (LTSS). Inform Oregonians of rights and responsibilities.
- Develop detailed individualized service plans. Conduct reviews in various care setting us OR ACCESS CA/PS assessment tool.
- Provide on-going case management by coordinating the provision of services according to rules regulations and individuals case plans. This includes but is not limited to monthly waivered service contacts.
- Make community referrals for other services and supports including Adult Protective Services.
Minimum Qualifications:
A bachelors degree in a Behavioral Science Social Science or a closely related field;
OR
A bachelors degree in any field AND one year of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging disabilities prevention health cultural competencies inadequate housing);
OR
An associate degree in a Behavioral Science Social Science or a closely related field AND two years of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging disabilities prevention health cultural competencies inadequate housing);
OR
Three years of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging disabilities prevention health cultural competencies inadequate housing).
Essential Attributes
We are looking for candidates with:
- Experience communicating clearly and precisely both verbally and in writing.
- Experience navigating technology and different computer systems.
- Experience bringing dedication to teamwork and coming alongside clients customers or colleagues to provide support.
- Experience with managing services for individuals.
- Experience preparing and maintaining written narrative documentation of actions taken and meeting monthly deadlines.
Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
- Please make sure your application materials resume and job history are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
- The use of outside resources such as Artificial Intelligence software during applicant skill assessments examinations and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
Working Conditions
- Your work will take place in the Brookings office with hours of Monday through Friday from 8am 5pm to meet the needs of the public.
- Physical exertion such as climbing stairs walking on uneven terrain and transporting a laptop.
- Must travel to individuals homes hospitals nursing homes and other provider settings as well as other local offices and Salem.
- May encounter environmental hazards including unsanitary conditions. May come in contact with people who present as irrational hostile or angry. Also will come in with animals some of which my be dangerous.
- May drive a variety of cars which may be unfamiliar to remote places in a variety of terrain and possibly inclement weather.
- May be exposed to a variety of contagious diseases such as staph infections lice MRSA COVID-19 etc.
- This position my expose you to secondary trauma.
Background Checks and Requirements
- If selected as a finalist we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
- The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire you will be required to complete the US Department of Homeland Securitys I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
Benefits
- ODHS Employee Resource Group communities that promote shared learning.
- Cost of Living Adjustments.
- Annual salary increases (until you reach the top of the listed salary range).
- Amazing benefits package.
- Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference
Veterans preference:
- Veterans preference information.
- How to submit your Veteran documents for preference. Please do not attach your Veterans preference documentation in the Resume/CV field of your application.
General Information
- This is a permanent full-time position and is represented by the Service Employees International Union (SEIU).
- This recruitment may be used to fill future vacancies in the same classification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA) application questions or job-specific questions.
- The recruiter for this position is Bonnie Nyssen. If you contact the recruiter please include the job requisition number.
- Email:
Required Experience:
Manager
Employment Type
Full-Time
