Gift Shop Associate
Gift Shop Associate
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
- Provides a warm welcome to internal and external guests as they enter the Gift Shop.
- Answers all guest questions and proactively suggest items for purchase based on the customers needs.
- Efficiently check guests out including ringing up their purchases engaging in conversation collecting payment and neatly wrapping the items purchased.
- Handle large amounts of currency accurately and efficiently.
- Assist guests with any concerns or questions they may have. Maintain an accurate record of such comments or concerns.
- Complete and process all paperwork accurately and in a neat manner.
- Answer the phone within three rings conveying a smile and warm greeting.
- Performs all duties in compliance with the Colorado Limited Gaming Act Internal Control Minimum Procedures internal policies and procedures and Colorado Limited Gaming Regulations.
- Attendance: reports to work as scheduled on time and ready to work.
- Performs other duties including special projects as needed and directed.
QUALIFICATION REQUIREMENTS: Requires excellent customer service and communication skills. Demonstrated experience organizing working under pressure and prioritizing work.
EDUCATION AND/OR EXPERIENCE: Graduation from high school or the equivalent in education or experience. Prefer demonstrated experience working customer service or the retail industry.
OTHER SKILLS/ABILITIES: Strong sense of ethics be a good problem solver exercise good judgment and maintain a professional demeanor.
PHYSICAL DEMANDS: Essential duties involve performing physical exertion including frequent brisk walking climbing stairs bending stretching reaching pushing kneeling squatting crouching stooping and standing for an entire work shift with standard breaks. Essential duties require lifting up to 35 pounds to stack store or move merchandise. Essential duties involve a flexible work week with additional hours occasionally required.
BENEFITS AND COMPENSATION
$17.00 hour based on experience
Full House Resorts provides a robust benefits package for all employees and eligible family members including:
- Health & Wellness: Medical (full-time only) HSA FSA Dental and Vision coverage.
For the employees Full House Resorts provides:
- Financial Security: Life insurance disability coverage and supplemental benefits.
- Retirement Savings: 401(k) plan with company matching after one (1) year of service.
- Paid Time Off: Generous PTO program.
- Convenient Transportation: Free shuttle service from Colorado Springs and Woodland Park.
- Wellness Perks: Complimentary local gym membership.
- Professional Growth: Tuition reimbursement and career development opportunities.
- Exclusive Discounts: Employee savings on hotel and casino services.
Required Experience:
IC
Employment Type
Full-Time
