Administrative Technician (Fire Department)

With supervisor approval incumbents may be eligible for intermittent remote work; however they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice.

• Researches compiles tabulates and assembles data; assists in conducting surveys and studies; recommends and implements procedures guidelines and processes; consults with managers and drafts policies.
• Prepares statistical and narrative reports presentations general and technical correspondence and promotional materials; develops forms tracking systems databases and spreadsheets.
• Resolves difficult or sensitive customer service inquiries or problems advises public on complex rules policies and procedures; responds to inquiries from employees and the public.
• Researches information organizes evaluates and compiles results and prepares detailed summaries tracks progress of projects and payments expenditures and reimbursements.
• Prepares and processes administrative documents such as vouchers permits personnel actions requisitions and contracts; prepares documents for personnel purchasing fiscal and project or program areas; maintains a variety of records and files.
• Assists in the administration and coordination of special events training programs or projects; assists in coordinating municipal activities among City departments and/or other organizations.
• Provides exceptional customer service to those contacted in the course of work.
• Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification.

Knowledge of:

• Basic principles of technical and statistical report preparation.
• Basic principles and practices of research and statistical methods.
• Modern office practices procedures and equipment.
• Record keeping and reporting practices.
• Basic principles and techniques of personnel budget and purchasing.
• Basic techniques of project and program management.

• Providing customer service including dealing with people in sensitive situations and problem resolution.
• Use of computers and computer applications and software.

• Communicate clearly and concisely both orally and in writing.
• Collect compile organize analyze and interpret data.
• Understand interpret and apply rules regulations laws and ordinances.
• Establish and maintain cooperative relationships with those contacted in the course of work.
• Follow oral and written instructions.

PROOF OF EDUCATION

Should education be used to qualify for this position then proof of education such as but not limited to university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable.

An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment.

Please note the City of Sacramentos preferred method of communication with applicants is via e-mail. As such please ensure you verify the e-mail address on your application and check your e-mail frequently including your spam and junk folders. All e-mail notifications can also be accessed through the applicant inbox.

1. Application: (Pass/Fail) All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline;

• Employment applications must be submitted online; paper applications will not be accepted.
• Employment applications will be considered incomplete and will be disqualified:
  • If applicants do not list current and/or past job-related experience in the duties area of the Work Experience section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week).
  • If see resume is noted in the Work Experience section; a resume will not substitute for the information required in the Work Experience section.
• Proof of education such as but not limited to university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment.
• Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.
• If youre requesting Veterans credit a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veterans credit can be found in the Civil Service Board rules under rule 4.9C.
• Applicants are responsible for attaching a copy of their DD214 to each position for which they apply.

2. Training and Experience Exam: (Weighted 100%) The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance level and progression of a candidates education training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions please note:

• Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted.
• A resume will not substitute for the information required in the T&E questions.

3. Eligibility: Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidates eligibility expires one year from the date of notification of a passing score for the Administrative Technician examination.

4. Screening Committee: (Pass/Fail) All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications as stated on the job announcement for applications selected by the hiring department.

5. Conditional Hire:Upon receipt of a conditional offer the selected candidate must complete and pass Live Scan/fingerprinting. If applicable candidates may also need to pass a pre-employment medical exam controlled substance and/or alcohol test and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment.

QUESTIONS:
For questions concerning this job announcement and the application process:

• Please visit for a comprehensive step-by-step guide to the application process.
• For technical support between 6 AM - 5 PM PT contact Live Applicant Support at .
• Visit the City of Sacramento Human Resources Department website at an email to ; or
• Call the Human Resources Department at