Social Service Technician
Social Service Technician
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Job Description
To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at .
The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child and Family Services Division.
This position provides assistance to the Child Protection Specialist in delivering family-centered services within a trauma-informed system to assure safety permanency and well-being for children who are at risk of or have been subjected to child maltreatment. Responsibilities of this position include: 1) Providing oral and written reports to the Child Protection Specialists regarding contacts with children and families in an effort to achieve positive outcomes; 2) Schedules and coordinates appointments and meetings; 3) Supervises and documents parent/child interactions during visitations; and 4) Assists in meeting documentation requirements to assure compliance with statutory and policy requirements regarding safety permanency and well-being.
Why Join DPHHS
Our mission at DPHHS is serving Montanans in their communities to improve health safety well-being and empower independence. By joining our department you will have the opportunity to perform meaningful work in public service to our state and its residents.
The State of Montanas comprehensive benefits package includes healthcare coverage retirement plans paid vacation sick leave and holidays work/life balance and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.
Qualifications for this Career Opportunity
- Ability to develop respectful constructive and cooperative working relationships with others and engage families and children
- Ability to be aware of others reactions and understand why they react as they do
- Ability to communicate both orally and in writing
- Ability to maintain confidentiality
- Ability to operate a personal computer and general office equipment as necessary to complete essential functions including using spreadsheet word processing database email internet and other computer programs
- Basic knowledge of child development and parenting skills
- Meet minimum qualifications:
- High school diploma or the equivalent
- Two years of social services work experience or other directly related work experience working with children and families in difficult and sometimes volatile situations
- Other combinations of related education and work experience may be considered on a case-by-case basis
- Experience working with tribal government entities and/or other organizations of native peoples is highly preferred
How to Apply
To be considered for a DPHHS position submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents you must check the relevant document box to ensure your attachments are uploaded correctly to your application for this position.
- Cover Letter How has your education and/or work experience prepared you to be successful in this position
- Resume
- References
Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women minorities and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process contact DPHHS Human Resources listed below.
Additional Information
This position may be eligible for partial teleworkwithin the state of conditions will be provided by the supervisor and must adhere to state policy.
This position may be eligible for a statutory $1.00 an hour base pay increase effective July 1 2025 and July 1 2026.
The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agencys HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.State government does not discriminate based on race color national origin religion sex sexual orientation gender identity or expression pregnancy childbirth or medical conditions related to pregnancy or childbirth age physical or mental disability genetic information marital status creed political beliefs or affiliation veteran status military service retaliation or any other factor not related to merit and qualifications of an employee or applicant.
Required Experience:
IC
Employment Type
Full Time
