Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Summary: We are looking for a Service Advisor to join our team! The right candidate will have automotive service department experience and potentially service advisor experience and a valid drivers license. The day-to-day duties of this role include meeting with customers and determining their needs providing excellent customer service and overseeing quality control. We have a super friendly service manager porters to help service advisors and a great team of experienced technicians. Herb Connolly Chevrolet offers is family owned and operated and offers a much more family vibe than a big corporate dealership service department!
Benefits
- Medical Dental and Vision Insurance
- Short Term Disability Insurance
- Paid Time Off
- Paid Sick Days
- Paid Professional Training
- CareerAdvancement Opportunities
- Family-Owned and Operated
Responsibilities
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Increase customer satisfaction by building customer relations
- Maintain the companys standards for ethical business practices professional image orderliness customer service and good employee and community relations
- Monitor the progress of each vehicle throughout the day and update customers frequently
- Increase profitability by maximizing sales & executing retail promotions
- Oversee technicians working on customers vehicles including their time management/efficiency parts ordering job completion times
- Oversee and participate in quality control
- Participate in the development and documentation of standard operating procedures as appropriate
Qualifications
- High school diploma or equivalent
- Valid commercial drivers license & clean driving record
- Accredited training in service advisor skills customer satisfaction and quality control
- Automotive service advisor experience
- Ability to read write and speak English fluently
- Ability to concentrate and accomplish tasks despite interruptions
- Multitasking skills
- Proficient use of computers/business machines
About Us:Herb Connolly Chevrolet isfamily-owned and operatedby the four Connolly brothers whose great-grandfather Herb Connolly founded the dealershipin 1918. We pride ourselves on our family culture and believe thats why most of our team have long tenures with manyemployees of20 yearsat all of our stores!We love to watch our employees grow and actively promote from within whenever possible and are always looking for motivated individuals to join our growing family!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
