Telephone Operator Full Time Days Monday To Friday And Every Other Weekend 7:00 Am To 3:30 PM 21156
Telephone Operator Full Time Days Monday To Friday And Every Other Weekend 7:00 Am To 3:30 PM 21156
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Job Description
Join Our Team at New Bridge Medical Center!**
We are dedicated to providing high-quality compassionate care to our diverse community. As a leading healthcare provider we offer a supportive and inclusive work environment. If youre passionate about making a difference and thrive in a collaborative setting New Bridge Medical Center is looking for a Telephone Operator.
Job Duties
The Telephone Operator operates computerized console for the hospital in order to provide routine information direct calls to appropriate areas and perform related functions.
Channels all incoming calls and provides direct numbers as needed; connects inside callers with local and out-of-state numbers as appropriate using a PC/Windows based console.
Bi-lingual - Spanish speaking skills preferred.
Provides paging services: overhead beepers fire alerts codes traumas disasters.
Takes messages from the emergency number to report problem to appropriate department. Enters information in logbook. Refers to written guidelines for further instructions.
Provides telephone and communication services for the Medical Center in emergency situations according to hospital policies and procedures (e.g. codes traumas disasters bomb threats).
Job Duties
Picks up various lists (e.g. Ambulatory Surgery OR physician schedules) announcements (e.g. seminars special meetings) daily; familiarizes self with contents so that accurate information may be given to callers.
Assists in training new telephone room personnel by answering questions explaining system.
Maintains departmental logs fire alarms unusual situations in a write format (Trouble log) etc.
In the absence of the Lead Telephone Operator operates the telephone repair Help line pulling messages and reporting problems to Telephone Technician.
Maintains cleanliness and neatness of work area.
Performs other duties as assigned to support the overall objectives of the department and organization.
Education
High School Diploma or equivalent.
Experience
1 year of experience as a Telephone Operator on a heavy-volume switchboard (preferably in a hospital) required; 2-3 years experience preferred.
Skills
Good Bilingual (English/Spanish) language skills preferred.
Good PC/Keyboard skills and/or experience required.
Strong oral communication skills.
Strong interpersonal skills.
Speaks reads and writes English to the extent required by the position; knowledge of a second language a plus.
We provide a comprehensive benefits package including a competitive medical dental and vision plans. We prioritize work-life balance with a generous time off policy that includes ample vacation days personal time sick leave and nine paid holidays. Additionally we are committed to the personal and professional growth of our employees offering robust tuition reimbursement and continuing education programs to help support our employees ongoing development.
Employment Type
Full-Time
