Claim Specialist
Claim Specialist
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Job Description
Claim Specialist
Job No: 676124
Toowoomba
Permanent Full Time
Call Centre Insurance
A 3
Are you passionate about delivering exceptional customer service Do you thrive on helping others in their time of need Join Suncorps Motor Lodgment Team in Toowoomba and make a real difference every day.
Were currently hiring Full-Time Motor Claim Specialists to support our customers through their motor claim journey. Whether youre early in your career or looking for a new challenge this could be the perfect opportunity for you.
Position Overview:
- Job Title: Motor Claim Specialist
- Location:Hybrid Role remote with occasional in-office requirements
- Salary: $% Super performance-based incentives
- Start Date: Monday 7th July 2025
- Work Model: Hybrid working post probation period
- Training Location: Onsite at our Toowoomba office 7 weeks of full-time paid training (MonFri 8:30am4:30pm)
- Holiday Restrictions: Please note no leave can be taken during the 7-week training period
- Shift Pattern: Monday to Friday start window between 8:00am and 10:00am
Please note: Start window means you can be asked to start at any time between the hours shown. You must be able to fully commit to the shift shown.
What Youll Be Doing
- Providing friendly and efficient customer service via phone.
- Handling motor claim enquiries with empathy urgency and accuracy
- Building rapport and trust while navigating customers through their claim
- Working collaboratively with your team to balance service risk and performance
What Were Looking For
- Strong communication skills and a customer-first mindset
- Confidence using multiple computer systems and tools
- Resilience empathy and the ability to manage sensitive situations
- Team players who are committed to growth and learning
- Previous call centre experience is a plus but not required well teach you everything you need to know
Ready to Chase the Sun
Apply now to kickstart your journey with Suncorp as a Motor Claim Specialist. Even if you dont meet every requirement wed still love to hear from you!
Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time
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Employment Type
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