Rostering Officer
Rostering Officer
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Job Description
Who is Big Brown House
Big Brown House (BBH) is a community-based organisation focused on providing holistic family support and child protection. As a provider of choice across NSW Big Brown House supports Children and Young People in the community with Emergency Care Support Services Foster Care and Respite.
Big Brown House is an accredited Out of Home Care Provider providing a range of services to support safe stable and nurturing homes for children and young people who are vulnerable so they can reach their full potential.
Each day our therapeutic and quality services provide every opportunity for children families and communities to connect and thrive.
Big Brown House is a learning organisation! We are dedicated to looking at opportunities to grow providing extensive and adequate training optimising every individuals experience and identifying ways we can improve our processes.
We are currently seeking a Rostering Officer in the Hunter Region on a full-time basis.
Reporting to the Program Manager the Rostering Officer will support the Hunter Operations Teams in the creation and monitoring of rosters across the region to effectively meet service agreements operational requirements and support needs and preferences of Therapeutic Support Workers.
What are our values
At Big Brown House children and young people are at the core of everything we do.
Our values are our foundation and we take pride in upholding a culture that embraces safety support quality respect and acceptance.
What are the benefits
- Competitive hourly rate.
- Monthly RDOs.
- Gain an internationally recognised Therapeutic Crisis Intervention qualification.
- Be provided with supervision on-going support and opportunities for professional development in a growing organisation.
- Work in a supportive and committed team.
About the role
- Liaise with Team Leaders and Program Managers to develop and maintain staffing rosters in accordance with client needs contract agreements budgets and award (SCHADS) requirements
- Allocate staff resources effectively in relation to teams shift swaps leave training and workers compensation
- Ensure hours worked by employees are monitored to ensure employees are working within any industrial relation obligations
- Work in conjunction with Finance to ensure timesheet requirements and payroll reporting is completed in a timely and accurate manner.
What do you need
- Prior experience within high volume rostering scheduling and/or workforce planning role
- Previous experience in the utilisation of rostering software systems
- Understanding of relevant industrial award (SCHADS) conditions (desirable)
- Outstanding time management and a strong ability to multi-task.
- Excellent communication and interpersonal skills with the proven ability to develop and maintain successful relationships at all levels across the organisation.
- Highly developed interpersonal communication and problem-solving skills
- Current Working with Children Check and National Police Check.
If this sounds like the opportunity for you please apply via this advertisement with a cover letter and resume outlining your skills and experience. If you would like more information about this role please contact our HR team via email on All conversations are confidential.
Big Brown House is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and the communities in which we work in order to better serve our clients. We welcome and encourage applications from Women Aboriginal and Torres Strait Islander people Culturally and Linguistically Diverse people People with Disability Sexually and Gender Diverse people people with lived experience of adversity and from people of all ages.
Required Experience:
IC
Employment Type
Full-Time
