Graduate Customer Fulfilment Engineer
Graduate Customer Fulfilment Engineer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Description
About the Role:
Our Client is seeking a motivated and detail-oriented Graduate Customer Fulfilment Engineer. This is a fantastic opportunity for a recent graduate to start their career in broadcast technology by playing a key role in configuring commissioning and supporting our cutting-edge products used by major broadcasters around the world.
Key Responsibilities:
Project Builds
Configure and build servers to customer specifications.
Test and verify builds using Atlassian Jira completing all required documentation.
Manage dispatch and logistics using various couriers and freight forwarders.
Stock and Hardware Management
Conduct regular stock checks and maintain inventory accuracy.
Manage RMAs (Return Merchandise Authorisations): test report and liaise with manufacturers for warranty replacements.
Goods In/Out
Act as the primary contact for all deliveries and shipments.
Ensure all shipments are processed correctly with appropriate documentation.
Remote and On-site Commissioning
Prepare and configure servers on-site.
Travel to customer sites globally when required.
Project and Support Engineering
Work closely with Project and Engineering Managers to define project scope and timelines.
Deploy and commission systems according to agreed plans.
Provide regular updates and assist in system handovers to the support team.
Respond to support queries and contribute to team meetings and activities.
What Were Looking For:
Strong attention to detail and excellent organisational skills.
Ability to clearly communicate with internal teams and customers.
Experience troubleshooting hardware/software issues.
Basic IT knowledge including Windows OS and Microsoft Office.
Proactive attitude with a willingness to learn and adapt.
Ability to work both independently and as part of a team.
Willingness to occasionally lift and move equipment (up to 30kg).
Desirable (but not essential):
Familiarity with Windows Server OS and/or Linux.
Experience with Atlassian Jira or other ticketing systems.
Employment Type
Student
