Coordinator, Passenger Support Services - Temporary 6 months
Coordinator, Passenger Support Services - Temporary 6 months
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Job Description
The Coordinator Passenger Support Services is part of the multidisciplinary team of the Operations Control Center. The incumbent acts as liaison between the various operational departments of the airline with respect to flight information. During irregular operations the Coordinator contributes to the coordination of different actions related to passenger service in order to maintain a high level of security and operational efficiency. Thanks to his extensive knowledge of Transport Canada regulations the incumbent ensures compliance with Air Transats internal policies and procedures to ensure an excellent level of customer service.
Responsabilities :
- Coordinate all activities related to airport operations.
- Distribute information on flights to all our business partners.
- Communicate the guidelines to be followed during irregular operations to the responsible persons.
- Document and produce all operational reports.
- Support stations for questions related to Air Transats policies and procedures
- All other related administrative tasks.
Qualifications :
- Minimum of three (3) years experience in the operations of an airline.
- Strong analytical and problem solving skills.
- Excellent verbal communication skills.
- Ability to operate while multi-tasking and to adapt.
- Good organizational skills autonomous resourceful.
- Available to work on rotation including weekends (12-hour shift day evening night).
- Excellent knowledge of French and English (verbal and written).
- Knowledge of Spanish (an asset).
- In-depth knowledge of MS Office.
- Knowledge of the AIMS software (an asset).
Additional Information :
2 positions
Employment Equity
At Transat we foster an environment where inclusiveness respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women members of visible minorities ethnic minorities aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation please contact us in order to work together in meeting adequately your needs.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
