Pairing Specialist
Pairing Specialist
Posted on :
24-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
JOB TITLE: Pairing Specialist
REPORTS TO: DSP Support Team Supervisor
Supports: The Pairing process for our DSPs and Clients
Salary: $56000
NATURE AND SCOPE OF JOB:
The Pairing Specialist will pair DSPs with a family/client. They will assist in scheduling all meets and greets and notify the Meet and Greet Specialist and/or DSP Advisor.
RESPONSIBILITIES:
- Work on pairing DSPs with Families/Clients
- Maintain Open Tracker
- Maintain additional hours tracker.
- Work with Family Service Representatives and DSP Advisors
- Pair DSPs seeking additional hours or needing re-paired
QUALIFICATIONS:
- 1 year in-office experience.
- Pass Federal Background check.
- Calm and patient demeanor when applicable
- Demonstrated ability to coach others.
- Well spoken.
- Good Writing skills
- Excellent administrative skills both written and verbal.
JOB FUNCTIONS:
- Always conduct themselves in a professional manner
- Promote highest level of respect and kindness to our DSPs & clients/families
- Review client ISPs RIT and other support documents as needed
- Monitor and respond to all communications in a timely manner
- Understand internal processes for all departments
- Work with family and Care coordinators to support DSPs
- Work collaboratively with their team and brainstorm solutions
- Produce/Submit telecommute report when applicable
- Bring any escalated issues to supervisor before making decisions that would be outside our standard operating procedures.
- Attend company functions and greet customers
- Abide by HIPAA rules and regulations
- Keep and maintain portal communication
- Adhere to all policies and procedures as outlined by DSPC executive team
Benefits:
- 401(k)
- 401(k) matching
- Dental Insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
In-office Position- Monday thru Friday 8am-5pm
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
