Internal Communications Specialist

Description

At Holy Cross the internal communications team works to cultivate an authentic sense of belonging and a supportive working and learning experience for students faculty and staff. Functionally internal communications invites practitioners to engage with and support the excellent work happening across the College every day. As a member of the Office of Marketing and Communications and reporting to the Director of Executive and Internal Communications the Internal Communications Specialist is a skilled writer tenacious learner and thoughtful content creator.
The specialist is responsible for supporting the execution of the Colleges internal communications strategy to strengthen the sense of community across campus. The specialist creates internal-facing communications and content that celebrates the Colleges diverse work and people. The ideal candidate is curious about the issues that animate American higher education values the Colleges unique Jesuit liberal arts tradition and demonstrates collaborative and perceptive interpersonal skills.

Major Areas of Responsibility
Internal Communications
The internal communications specialist will

Support the day-to-day execution of the Colleges internal communications strategy in partnership with diverse campus partners.
Develop engaging clear and effective communications that promote a deeper sense of belonging and engagement among students faculty and staff.
Support and manage the Colleges intranetan internal-facing communications platform for students faculty and staff.
Build and execute an internal editorial and communications calendar that is aligned with the Colleges strategic plan and implemented with consistency across internal communications channels.
Create and disseminate brand-adherent internal communications to share campus messages news and institutional communications.
Help develop and create a daily campus newsletter through storytelling and collaboration with campus partners.
Collaborate closely with the Director of Executive and Internal Communications to consult with and support campus communicators to deliver information effectively to students faculty and staff.
Work with the Director of Executive and Internal Communications and colleagues in Information Technology Services to maintain the intranet and troubleshoot
Stay informed of best practices and trends in employee and internal communications to inform the Colleges internal communications strategy.

Skills for Success:

• Write clearly and with an understanding of the needs and strengths of each unique audience at Holy Cross.
• Demonstrate facility with editing and providing feedback on written communications.
• Consistently employ strong interpersonal and collaborative skills to facilitate excellent work and positive working relationships across the College.
  
  

• Bachelors degree
• 1-3 years professional experience in the fields of communications journalism or publishing
• Experience with and industry knowledge of American higher education is a plus
  Familiarity with common communications tools and technologies

• Collaboration: Exchanging information ideas thoughts and feelings thoughtfully with others in a manner that is proactive and enhances partnerships
• Inclusion: Actively engaging with the values of the College by promoting a work environment that embraces diversity and demonstrating respect for the opinions and beliefs of others
• Innovation: Performing ones job with creativity and proactivity improving procedures and problem-solving
• Mission/Service Orientation: Focusing on service to others and contributing to the Colleges collective mission
• Responsibility: Taking ownership of ones actions and accountability for ones tasks and duties

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