At Freddie Mac our mission of Making Home Possible is what motivates us and its at the core of everything we do. Since our charter in 1970 we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Position Overview:

Are you an HR technologist with an innovative solution-oriented and continuous improvement mindset If you have the skills and demeanor to help us deliver technology that supports and enhances our employees experience then we are your next destination employer! Apply today to join Freddie Macs Human Resources division as our newest Workforce Technology Manager.

Our Impact:

Our team is responsible for maintaining our HR Technology Operations. We handle our core SaaS HR Technology ecosystem (Workday HCM Cornerstone Learning and ServiceNow HR Service Delivery) to ensure our systems and technology are meeting the evolving needs of our organization. We work to implement and support our HR programs and services using technology to streamline processes through automation and continuously improving our offerings. Our work ranges from keeping our technology running smoothly to multi-organizational problem solving. We seek excellence ensuring that our solutions are not only effective but can be embraced across the organization.

Your Impact:

In this role you will be an integral part of the Human Resources (HR) Workforce Technology team and will be expected to:

• Lead a team of highly skilled HR Technologists to handle and maintain our HR technology ecosystem. Develops and administers schedules performance requirements; may have budget responsibilities.

• Plan and advise the strategy and ongoing administration of the HR Technology ecosystem (e.g. Workday ServiceNow Cornerstone) to support short and long-term organization goals enable efficiency collaboration and innovation.

• Build manage and align our HR Technology governance through documented controls risk management data management and system change management processes/procedures.

• Manage system security as it relates to System Administration/Tenant Settings Authentication Policies Business Process Domains and Security Groups (both creation and provisioning).

• Practice Risk Management Excellence by ensuring our operationally critical systems are safe & sound.

• Provide subject matter expertise on Workday best practices and partner with various teams across the organization to understand struggles prioritize requirements and find opportunities to improve processes and gain efficiencies.

• Partner with our suppliers and Enterprise Operations & Technology (EO&T) team to manage and maintain our HR Technology operations.

• Advise team members on impacts regarding new initiatives functionality updates/changes EO&T directives and operational changes.

• Lead the team through required system change management processes (capturing business requirements configuration testing production updates & training). Ensures that documentation is accurate and complete prior to move to production.

• Support all HR technology releases and upgrades.

• Manage backlog of operations requests through prioritization assigning resources and communications to ensure work is completed by deadlines and meets customer expectations.

• Partner with systems enhancement & HR technology project teams to perform assigned or requested duties. Research trouble-shoot and provide resolution to problems that may arise.

• Performs other duties as assigned.

Qualifications:

• 8-10 years HR Technology related experience and 2 years management experience.

• College Degree or equivalent experience; advanced studies/degree preferred

• 4 years managing SaaS technology operations such as Workday ServiceNow Cornerstone.

• Workday experience preferred.

• 4 years System Change Management including developing & managing system governance following risk management practices.

• Experience managing projects and/or applying an agile methodology

• Experience with integrations between HR system and 3rd party systems

• HR business sense and problem-solving skills

• Knowledge and experience in popular business tools (Windows Microsoft Office 365 Visio SharePoint etc.)

• Ability to maintain a high level of confidentiality

Keys to Success in this Role:

• Lead and develop staff as well as form relationships with management throughout the organization.

• Excellent customer service & communication skills (verbal & written).

• Strong analytical approach and detail oriented.

• Innovative approach with focus on Human Centered Design.

• Strong consultative organizational and problem-solving skills.

• Flexibility willingness to work in a changing environment and handle multiple tasks simultaneously with frequent interruptions.

• Positive attitude good judgment and discretion.

• Proficiency to work with and collaborate across the team and break down silos where they exist.

• Deep curiosity and motivation to learn about new technologies and identify improvements and efficiencies.

• Flexibility ability to work well in structured and unstructured environments under pressure multiple tasks simultaneously with frequent interruptions and with changing priorities.

Apply now and learn why theres #MoreAtFreddieMac!

Current Freddie Mac employees please apply through the internal career site.

We consider all applicants for all positions without regard to gender race color religion national origin age marital status veteran status sexual orientation gender identity/expression physical and mental disability pregnancy ethnicity genetic information or any other protected categories under applicable federal state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Macs business. This includes employee commitment to our acceptable use policy applying a vigilance-first approach to work supporting regulatory mandates and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more please visit and register with our referral code: MAC.

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.