BDC Manager
BDC Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Ensures all internet leads are followed up with until completion of sale
- Exhibit ethical behavior provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers
- Answer customer inquiries and calls when necessary
- Follows up with aged sales leads
- Manage and track all leads
- Manage all incoming and outgoing phone calls text messages and emails
- Maintain daily weekly and monthly sales forecasts
- Work closely with executive and department managers to develop appointment setting strategies
- Handle our customer contacts through CRM service follow-up and lead generations
- Schedule sales appointments and reschedule no-show customers
- Provide training and ongoing support to the business development representatives to help the team understand and achieve the dealerships goals
- Learn to overcome objections and thrive within sales situations
- Manage day-to-day business of the business development center
- Achieve the sales and customer satisfaction objective set by management
- Previous Sales experience;
- Competitive and self-motivated attitude that thrives on goals
- Team player with positive energy and an eagerness to improve
- Previous management experience preferred
- Automotive industry experience preferred
- Ready to waste no time on learning new product ins and outs eager to improve
- Ability to manage a high volume of inbound and outbound sales call volume internet leads and call lists
- Outgoing personality ability to influence customers to schedule appointments
- Strong computer knowledge
- Phenomenal communication skills with customers and team members
- Extremely customer service oriented
- Must have strong computer skills
- Enthusiastic personality
- Must be Dependable and Reliable
Required Experience:
Manager
Employment Type
Full-Time
