Systems Application Support Analyst
Systems Application Support Analyst
Posted on :
24-05-2025
Employer Active
1 Vacancy
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Job Description
Fusion HCR is hiring! 1 Year Contract Systems Application Support Analyst this is primarily a remote opportunity working with our client in the government space.
Responsibilities:
Support project/product implementations for the IT Public Safety Team
Fire and Police applications include: Everbridge Securus NetDMS TeleStaff FireRMS Intime Tableau Forensic Advantage custom applications etc.
Interacts with and oversees application vendor activities during system implementations
Coordinate with customers and other IT divisions on tasks (firewall rules software/hardware product evaluations etc.)
Weekly status reports/timesheets
Information Security Application Reviews
Upgrade SQL Database servers
Application Monthly Maintenance Upgrades/Patches
Create and update Physical Data Flow Diagrams
Create and update technical documentation
Create SSRS reports or Power BI reports
Writing SQL queries
Migrating custom knowledge base system
Skills
Two (2) years of experience in design implementation and support of enterprise-level systems
Principles and practices of systems implementation and software development
Supporting software applications at a technical level
Knowledge of firewalls reverse proxy and secure access to internal applications
Troubleshoots and resolves issues with web application accessibility
Windows System/Server Administration
Create Physical Data Flow Diagrams using Visio o Includes servers traffic firewalls ports etc.
Business Process Analysis
Technical writing
Database tools: (ex: Microsoft SQL Server Management Tools)
SQL query languages Network traffic monitoring tools (ex: Fortinet Splunk PRTG)
FTP applications (ex: FileZilla WinSCP Axway)
General understanding of Information Security Cloud platforms (AWS AZURE)
laptop desktop server and mobile device hardware and operating systems
Web server software (ex. IIS Apache and Tomcat)
Creating reports using query tools (ex: Crystal Reports SSRS SQL Server Reporting Services Power BI Tableau) etc.
Preferred Skills and Experience
Information Technology related certifications (ex. CompTIA A CompTIA Security CompTIA Network Microsoft 365 Certified Administrator)
Browser debugger tools (Chrome or IEs Developer Tools)
Programming languages and development environments such as C# .NET AzureDevOps
Knowledge in SharePoint creation of pages lists etc.
PowerShell for Windows Scripting
API monitoringtroubleshooting tools (ex: Postman Swagger SoapUI)
Government agency experience and/or working with confidential data
Responsibilities:
Support project/product implementations for the IT Public Safety Team
Fire and Police applications include: Everbridge Securus NetDMS TeleStaff FireRMS Intime Tableau Forensic Advantage custom applications etc.
Interacts with and oversees application vendor activities during system implementations
Coordinate with customers and other IT divisions on tasks (firewall rules software/hardware product evaluations etc.)
Weekly status reports/timesheets
Information Security Application Reviews
Upgrade SQL Database servers
Application Monthly Maintenance Upgrades/Patches
Create and update Physical Data Flow Diagrams
Create and update technical documentation
Create SSRS reports or Power BI reports
Writing SQL queries
Migrating custom knowledge base system
Skills
Two (2) years of experience in design implementation and support of enterprise-level systems
Principles and practices of systems implementation and software development
Supporting software applications at a technical level
Knowledge of firewalls reverse proxy and secure access to internal applications
Troubleshoots and resolves issues with web application accessibility
Windows System/Server Administration
Create Physical Data Flow Diagrams using Visio o Includes servers traffic firewalls ports etc.
Business Process Analysis
Technical writing
Database tools: (ex: Microsoft SQL Server Management Tools)
SQL query languages Network traffic monitoring tools (ex: Fortinet Splunk PRTG)
FTP applications (ex: FileZilla WinSCP Axway)
General understanding of Information Security Cloud platforms (AWS AZURE)
laptop desktop server and mobile device hardware and operating systems
Web server software (ex. IIS Apache and Tomcat)
Creating reports using query tools (ex: Crystal Reports SSRS SQL Server Reporting Services Power BI Tableau) etc.
Preferred Skills and Experience
Information Technology related certifications (ex. CompTIA A CompTIA Security CompTIA Network Microsoft 365 Certified Administrator)
Browser debugger tools (Chrome or IEs Developer Tools)
Programming languages and development environments such as C# .NET AzureDevOps
Knowledge in SharePoint creation of pages lists etc.
PowerShell for Windows Scripting
API monitoringtroubleshooting tools (ex: Postman Swagger SoapUI)
Government agency experience and/or working with confidential data
Required Experience:
IC
Employment Type
Full Time
Key Skills
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