Job Description

Position: Associate Director of Administration

Classification: Exempt

Reports to: Chief Strategy Officer

About Us

At Colorado Health Network (CHN) we believe that our employees are our most valuable asset. We are dedicated to fostering an inclusive and diverse workplace that celebrates individuality creativity and the unique perspectives each employee brings. We welcome applicants with diverse lived experiences including those directly related to this position.

Our commitment to diversity extends to all aspects of our work and we strongly encourage individuals from diverse backgrounds to apply. CHN is an equal opportunity employer and we embrace applicants regardless of age race color disability HIV status gender identity sexual orientation national origin or other characteristics that make you unique.

Are you looking to join a team that empowers individuals and creates lasting change in the community Do you thrive in an environment that values service innovation wellness and integrity If so we would love to hear from you!

Why Work at CHN

As a full-time employee you will enjoy a competitive benefits package which includes:

• Paid Time Off (PTO): Generous leave policy including paid holidays floating holidays and wellness time off
• Health & Wellness Benefits: Health dental and vision insurance plans
• Retirement Savings: 403(b) plan with employer match
• Education & Professional Development: Tuition reimbursement and access to ongoing learning opportunities
• Additional Benefits: Legal Shield Flexible Spending Accounts (FSA) Life Insurance Short- and Long-Term Disability Insurance and an Employee Assistance Program (EAP)
• Eligible for Colorado Department of Public Health & Environment - State Dental Loan Repayment Program

At CHN we are committed to providing a supportive inclusive and dynamic work environment where all employees can grow and thrive.

Position Summary:

The Associate Director of Administration and Prevention Services is responsible for managing business mattersand communicating the successes and activitiesof the Pueblo office and any mobile program and outreach operations in accordance with regulatory requirements standard operating procedures and budgetary guidelines within statewide organizational policies and procedures. The Associate Director leads the Pueblo prevention services department including the Drug User Health Hub testing services syringe access services PrEP support services linkage to care services community educational sessions and developing continual strategic outreach plans to reach priority populations in Southern Colorado. The position assists in planning and producing regional and statewide staff development events; fundraising and community engagement events; and recruiting and managing volunteers in support of events and program delivery.

The Associate Director of Administration and Prevention serves as a member of the statewide leadership team charged with advancing CHNs mission and strategic priorities. There will be regularly scheduled meetings in Denver required occasional travel throughout the associate directors region and close collaboration with development staff and leadership in Denver. Some evening and weekend work will be required. The appropriate candidate will have the ability to manage multiple priorities simultaneously enjoy outreach and relationship building and have the ambition to grow and thrive within the organization. The Associate Director is a strategic thinker who communicates professionally and effectively with clients staff volunteers donors and community stakeholders. This person is a team player with energy and drive with a well-rounded and diverse set of skills focused on achieving the strategic goals of the organization while effectively leading local team members.

Essential Job Functions:

Programmatic Management (30%)

• Assist in all aspects of prevention program design development implementation and evaluation with the Chief Programs Officer and Programmatic Directors.
• Make operational tactical level decisions on a day-to-day basis.
• Facilitate on-site STI/HIV/HCV testing and counseling
• Ensure grant compliance and support reporting requirements for all grants related to the prevention department
• Monitor prevention contractual budgets on an ongoing basis and recommend modifications as necessary to ensure alignment with program goals and funding requirements.
• Assist in preparation for audits and site visits. Ensure timely and accurate submission of required documentation.
• Maintain strong communication and working relationships with contractual funders to support compliance and collaboration.

Local Operations Management (10%)

• Support and model the identified vision values and behaviors of the organization.
• Monitor overall operation of the Pueblo office and any mobile outreach to ensure compliance with all regulatory requirements standard operating procedures budgetary guidelines and statewide policies and procedures.
• Monitor quality of programs including program evaluation and outcome measures.
• Collaborate with the statewide Quality Team focused on quality assurance and improvement efforts.
• Provide property management for CHN-owned buildings including property rental and oversight.
• Manage office administration including but not limited to supplies equipment maintenance utilities landlord relationships etc.
• Promote a positive working relationship with community and other regional organizations as well as state and local entities through public speaking and participation.

• Maintain open communication with staff individuals receiving services donors supporters CHN leadership.
• Maintain a climate which attracts keeps and motivates a diverse staff of top-quality people.
• Maintain an environment that ensures the health and safety of clients and staff.
• Provide coverage for regional program managers as needed in collaboration with statewide program directors when managers are out of the office.
• Assist with client emergencies welfare checks reporting and documentation.
• Serve as a representative of the regional office and attend regularly scheduled meetings as appropriate.

Personnel Management Training Coaching Team Building (25%)

• Provide on-location direct supervision of the Program Assistant and Pueblo-based prevention team; conduct annual performance evaluations; ensure appropriate staffing and scheduling; review weekly timesheets for accuracy and update/approve by required deadline; conduct regular (bi-weekly or monthly) supervision meetings and annual performance evaluation with direct reports by required timeline.
• Provide exceptional leadership to all office staff including coaching mentoring and professional development to improve the essential skills of service and support staff.
• Provide indirect (day to day) supervision of all office staff and assist with disciplinary actions performance improvement plans terminations in collaboration with regional supervisors and statewide Program Directors.
• Actively take initiative to ensure enforcement of client and staff policies

• Assist leadership with employee listening sessions; lead regional staff meetings.
• Provide staff support problem solving and conflict resolution.
• Assist in the hiring interviewing and onboarding of all staff.
• Assist leadership with the development and implementation of employee training sessions.

Development Marketing Communications Public Relations (15%)

• Grow and nurture relationships and partnerships with community organizations healthcare providers law enforcement agencies and other stakeholders to expand program reach and impact.
• Collaborate with the Development Director CSO and regional Associate Directors of Administration in the design and creation of regional fundraising goals and marketing strategies.
• Develop and implement strategies to encourage new or increased contributions.
• Coordinate organizational participation in regional events that reach priority populations.
• Provide content from their region for statewide newsletters and other communication tools.

Special Strategic Projects (10%)

• Lead and/or assist with special projects assigned to advance strategic priorities of the organization and improve organizational effectiveness.

Financial Management (10%)

• Develop and monitor program/project operating budgets costs and schedules
• Responsible for cash management of any funds received locally through donations.
• Ensure accurate timely deposits of locally received funds in collaboration with Denver-based accounting team.
• Keep accurate records of regional operational purchases review invoices process accounts payable.
• Assist with distribution of emergency client financial assistance.
• Assist program directors and accounting team with grant tracking reviewing spenddown reports.
• Assist leadership team and grants manager in evaluating regional funding gaps identifying local/regional grant opportunities and completing grant applications to ensure appropriate resource development.
• Assist leadership team with examining and planning for capital budget needs and resources.
• Implement and direct regional funds and resource development including identification of funding prospects grant shaping grant writing and collaboration with foundations and donors.

This list is not meant to be a comprehensive list of job duties. Other duties may be assigned.

Qualifications: Three years supervisory experience preferred. Experience addressing such issues as: HIV STIs HCV and experience working with diverse populations. Relevant experience may include providing services in either a work or volunteer capacity to communities of color LGBTQ communities MSM populations persons living with disabilities queer youth people with low-income people who use drugs and/or other marginalized populations. Previous experience need not be on a full-time basis. Bilingual English/Spanish preferred. Ability to discuss sex and sexuality comfortably. Working knowledge of the harm reduction model. Outstanding organizational skills are a must. Experience with donor cultivation event planning operations and database software preferred.

Education: Bachelors degree in human services social work counseling marketing communications business or nonprofit management or a related program of study. Masters degree preferred.

Software Utilized: Experience working with basic office and database computer programs including familiarity with Microsoft Outlook Word Excel and the internet. Experience with fundraising contact management other database software preferred.

Knowledge Skill and Ability: Must understand the harm reduction model as it relates to people who use/inject drugs drugs drug use overdose prevention HIV and other relevant topics that relate to people who use/inject drugs. Must understand the multifaceted aspects of stigma associated with drug use and the associated impacts for people who use substances; cultural competency/sensitivity; knowledge of budget management; grant writing and fundraising; excellent communication client relations and management skills. Must be highly organized and detail oriented.

This position requires personal and professional boundaries and accountability; awareness of burn out vicarious trauma and self-care as it relates to a potentially emotionally challenging environment; self-management and initiative; dedication to quality improvement professional integrity and research ethics and cultural competency.

Must demonstrate accuracy efficiency and excellent organizational skills. Demonstrated knowledge of fundraising best practices for nonprofit agencies and organizations strong leadership and management skills. Excellent communications skills including demonstrated ability to structure large amounts of information in a written document that is clear and easy to understand. Demonstrated ability to effectively manage individuals and teams in a dynamic work environment. Strong interpersonal skills. Ability to successfully work independently and as a member of a team. Ability to organize and coordinate activities with multiple deadlines. Willingness and ability to work with diverse populations - persons living with HIV the LGBTQ community persons of various ethnic backgrounds and disenfranchised communities.

Material and Equipment Directly Used: Works with computer workstations laptops servers and standard office equipment. Works with software including electronic health records client/patient data systems word processing spreadsheet and presentation software and online systems. Communicates with partner organizations and vendors using the telephone e-mail the Internet and fax.

Physical Demands and Work Conditions: Works in an office environment. May travel via automobile or airplane to offsite locations. Must have and maintain a valid Colorado drivers license and auto insurance. Requires clear speaking ability and the ability to use a telephone for extended periods. Requires ability to view a computer screen (near acuity). Requires fingering agility for keyboarding. Requires ability and willingness to work in environments where alcoholic beverages are served; ability to lift up to 20 lbs.