Product Lead - Connected Care

Job Description:

Better and fairer care. Always.

St Vincents has been a leader in Australias health and aged care landscape for more than 165 years. Since our founders the Sisters of Charity opened our first hospital in 1857 our services and nearly 30000 people have been behind some of Australias most important medical breakthroughs. We are a microcosm of Australias health and aged care system and are uniquely positioned to lead and respond to our rapidly changing environment.

We are looking for a special kind of person - a St Vincents kind of person. Someone who puts excellence compassion connection and caring for other people at the heart of everything they do.

Are you passionate about transforming healthcare through virtual and community-based care solutions St Vincents Health Australia is seeking a Product Lead Connected Care to drive the management enhancement and strategic direction of our digital care platform - enabling patients to access care wherever they are.

In this pivotal role you will work closely with clinicians care teams business stakeholders and technology partners to optimise digital workflows enhance patient experiences and shape the future of connected health services across Australia.

This is a Permanent Full-Time position based in any of our Group Head Offices in Sydney Brisbane or Melbourne.

Key responsibilities of the role:

• Support the day-to-day management and optimisation of our Digital Care Platform
• Collaborate with clinicians and operational teams to improve workflows and platform adoption
• Develop and maintain the product roadmap in alignment with evolving healthcare needs
• Lead platform enhancements user feedback gathering and vendor coordination
• Deliver training troubleshooting and support to ensure seamless platform use
• Drive continuous improvement ensuring compliance with privacy and security standards
• Work with cross-functional teams to integrate new features and improve patient outcomes

Things that work for us:

• Strong experience working with healthcare digital solutions and understanding clinical workflows
• Proven ability to collaborate with multidisciplinary teams in a product or project delivery environment
• Hands-on experience with Microsoft technologies (Dynamics 365 Field Service Microsoft Cloud for Health Azure Power BI)
• Proficient in systems configuration change management processes and Agile/CI-CD practices
• Ability to manage vendor relationships and ensure high-quality delivery
• Highly developed interpersonal and stakeholder engagement skills
• Tertiary qualification in Health IT Health Informatics or a related field
• Experience implementing home and community care solutions and familiarity with PowerApps Power Automate and data analytics in healthcare desirable
• CHIA or relevant certifications (e.g. ITIL PRINCE2)

Things that work for you:

• Ability to visibly see your impact on the business and its service
• Competitive salary packaging options
• Discounted private health insurance
• Employee Assistance Program for staff and their families
• Access to the Fitness Passport (FP)

At St Vincents we value inclusivity and diversity and acknowledge the importance of creating a work environment that is welcoming safe fair and impartial and invites people from all backgrounds to join us.

Pre-Employment Checks

Your employment is conditional upon the completion of all required pre-employment checks including relevant immunisations.

Equal Opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

How To Apply

Please submit your application via the Apply button include your resume and a brief cover letter outlining your experience and suitability.

Respectfully no recruitment agencies.

Closing Date:

Reconciliation Action Plan:

At St Vincents we acknowledge the importance of creating a work environment that is welcoming safe equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information visit https:// or get in contact at

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct